nurse hipaa violation cases

In August 2012, Cancer Care Group discovered a laptop computer and unencrypted backup drive had been stolen from the vehicle of an employee. The failure to cooperate with the investigation and respond to an administrative subpoena resulted in a civil monetary penalty of $50,000. The cost-of-living adjustment multiplier for 2023 is 1.07745, but this has not officially been applied by the HHS. Presence Health took three months to issue breach notifications when the Breach Notification Rule requires notifications to be sent within 60 days of the discovery of a breach. TTD Number: 1-800-537-7697, Content created by Office for Civil Rights (OCR), U.S. Department of Health & Human Services, has sub items, about Compliance & Enforcement, has sub items, about Covered Entities & Business Associates, Other Administrative Simplification Rules. November 30, 2021 - New York-based Huntington Hospital began notifying 13,000 patients of a data breach that exposed protected health information (PHI) and resulted in a former . Issue: Safeguards; Impermissible Uses and Disclosures; Disclosures to Avert a Serious Threat to Health or Safety. Among other corrective actions to resolve the specific issues in the case, OCR required the health insurer to train its staff on the applicable policies and procedures and to mitigate the harm to the individual. Upon learning of the incident, the hospital placed both employees on leave; the orderly resigned his employment shortly thereafter. Pharmacy Chain Revises Process for Disclosures to Law Enforcement However, the investigation revealed that the pharmacy chain and the law firm had not entered into a Business Associate Agreement, as required by the Privacy Rule to ensure that PHI is appropriately safeguarded. The new procedures were incorporated into the standard staff privacy training, both as part of a refresher series and mandatory yearly compliance training. 164.308(a)(1)(ii)(B). Read more, Rainrock Treatment Center LLC (dba Monte Nido Rainrock), a Eugene, OR-based provider of residential eating disorder treatment services, failed to provide a patient with timely access to the requested medical records after repeated requests. Among other corrective actions to resolve the specific issues in the case, a letter of reprimand was placed in the supervisor's personnel file and the supervisor received additional training about the Privacy Rule. A state health sciences center disclosed protected health information to a complainant's employer without authorization. The case was settled for $65,000. Read More, Oklahoma State University Center for Health Sciences experienced a hacking incident that was reported to OCR in January 2018. Private Practice Implements Safeguards for Waiting Rooms However, the court also legitimized private cause for action in HIPAA lawsuits, which could set a precedent for HIPAA related legal action. Boston Medical Center agreed to settle the alleged HIPAA violations with OCR for $100,000. To resolve this matter to the satisfaction of OCR, the hospital: retrained an entire Department with regard to the requirements of the Privacy Rule; provided additional specific training to staff members whose job duties included leaving messages for patients; and, revised the Departments patient privacy policy to clarify patient rights to accommodation of reasonable requests to receive communications of PHI by alternative means or at alternative locations. A nurse in a New York clinic found herself at the center of an ugly HIPAA violation case when her sister-in-law's boyfriend was diagnosed with an STD. Health care providers (persons and units) that provide, bill for and are paid for health care and transmit Protected Health Information (governs how individuals can use and disclose confidential patient information) in connection with certain transactions are required to comply with the privacy and security regulations established according to the Health Insurance Portability and . Without a properly executed agreement, a covered entity may not disclose PHI to its law firm. Gossip is a casual conversation about other people which can be positive, neutral, or negative. Your Privacy Respected Please see HIPAA Journal privacy policy. A national health maintenance organization sent explanation of benefits (EOB) by mail to a complainant's unauthorized family member. The investigation confirmed there had been a HIPAA Right of Access failure. Fresenius Medical Care North America settled the case for $3,500,000. OCR intervened and provided technical assistance on the HIPAA Right of Access but received a second complaint when the records had still not been provided. Read More, The Department of Health and Human Services Office for Civil Rights (OCR) has taken action against a Denver, CO-based federally-qualified health center (FQHC) for security management process failures that contributed to the organization experiencing a data breach in 2011. Read More, Steven A. Porter, M.D.s gastroenterological practice in Ogden, UT reported a breach to OCR involving a medical record company that was blocking access to patients ePHI until a bill was paid. To remedy this situation, the private practice revised its policies and procedures regarding the disclosure of PHI and trained all physicians and staff members on the new policies and procedures. OCR received a complaint from a patient who alleged AIMS refused to give her a copy of her medical records. Issue: Safeguards. OCR provided technical assistance to the covered entity regarding the requirement that covered entities seeking to disclose PHI for research recruitment purposes must obtain either a valid patient authorization or an Institutional Review Board (IRB) or privacy-board-approved alteration to or waiver of authorization. Convicted of a crime substantially related to the qualifications, functions, and duties of an RN: Read More, The Department of Health and Human Services Office for Civil Rights has announced that Childrens Medical Center of Dallas has paid a civil monetary penalty of $3.2 million to resolve multiple HIPAA violations spanning several years. 1. . The medical center had also failed to enter into a BAA with a business associate. So-mogye v. Toledo Clinic, 2012 WL 2191279 (N.D. Ohio, June 14, 2012). FileFax agreed to settle the alleged HIPAA violations for $100,000. 3. ACMHS has agreed to settle the case with OCR for $150,000. The HIPAA Right of Access violation was settled with OR for $75,000. Read More, OCR fined Pagosa Springs Medical Center $111,400 for the failure to terminate a former employees access to a web-based scheduling calendar, which resulted in an impermissible disclosure of 557 patients ePHI. Covered Entity: Health Care Provider Hospital Revises Email Distribution as a Result of a Disclosure to Persons Without a "Need to Know" Read more, Advanced Spine & Pain Management, a provider of chronic pain-related medical services in Cincinnati and Springboro, OH, failed to provide a patient with timely access to the requested medical records. Contrary to the Privacy Rule protections for information sought for administrative or judicial proceedings, the hospital failed to determine that reasonable efforts had been made to insure that the individual whose PHI was being sought received notice of the request and/or failed to receive satisfactory assurance that the party seeking the information made reasonable efforts to secure a qualified protective order. While the amendment provisions of the Privacy Rule permit a covered entity to deny an individual's request for an amendment when the covered entity did not create that the portion of the record subject to the request for amendment, no similar provision limits individuals' rights to access their protected health information. The hospital asserted that the disclosures were made to avert a serious threat to health or safety; however, OCRs investigation indicated that the disclosures did not meet the Privacy Rules standard for such actions. The following three years saw similar numbers of financial penalties; however, there was another major increase in HIPAA fines in 2020 when 19 HIPAA violation cases were settled with OCR. Issue: Impermissible Disclosure-Research. Once the physician learned that he could not withhold access until payment was made, the physician provided the complainant a copy of her medical record. It took 225 days from the initial request for the records to be provided. An OCR investigation indicated that the form the HMO relied on to make the disclosure was not a valid authorization under the Privacy Rule. A settlement of $85,000 was agreed upon to resolve the violation. Read More, OCR received a complaint from a patient of California-based Riverside Psychiatric Medical Group in March 2019 alleging he had not been provided with a copy of his medical records. OCR investigated the allegation and found no evidence that the law firm had impermissibly disclosed the customers PHI. OCR determined there had been a failure to protect patient information which resulted in an impermissible disclosure of 2,150 patient records. The hospital also trained relevant staff members on the new procedures. CHCS will also pay a financial penalty of $650,000. Among other corrective actions to resolve the specific issues in the case, OCR required that the private practice revise its policies and procedures regarding access requests to reflect the individual's right of access regardless of payment source. Covered Entity: Multi-Hospital Healthcare Provider The case was settled for $3 million. A public hospital, in response to a subpoena (not accompanied by a court order), impermissibly disclosed the protected health information (PHI) of one of its patients. Issue: Impermissible Uses and Disclosures; Authorizations. Employees also were trained to review registration information for patient contact directives regarding leaving messages. Read More, The Department of Health and Human Services Office for Civil Rights (OCR) has fined New York Presbyterian Hospital (NYP) $2.2 million for allowing patients to be filmed for a TV show without obtaining prior permission from patients. Pharmacy Chain Institutes New Safeguards for PHI in Pseudoephedrine Log Books Toll Free Call Center: 1-800-368-1019 Read More, CHSPSC LLC isa Tennessee-based management companythat provides services to affiliates of Community Health Systems. Read More, Mountlake Terrace, WA-based Premera Blue Cross is the largest health plan in the Pacific Northwest. Read More, OCR received a complaint from a patient of NY Spine, a private New York medical practice, who alleged she had not been provided with a copy of the diagnostic films that she specifically requested. Over the past 12 months, the style and severity of threats have continuously evolved. Issue: Access. The table above will be updated when the new penalty amounts for 2023 are finalized by the HHS. OCR investigated and found multiple violations of the HIPAA Rules including a delayed response to a known security breach, risk analysis and risk management failures, and a lack of procedures to monitor information system activity logs. The case was settled for $38,000. A mother requested a copy of her sons medical records, but the records had not been provided three months after submitting the request. OCR settled the case for $65,000. A violation that occurred despite reasonable vigilance can attract a fine of $1,000 $50,000. For example, any HIPAA form a patient signs needs to have a Right to Revoke clause. Covered Entity: Mental Health Center OCR determined that there had been an impermissible disclosure of 34,883 patients ePHI due to a lack of encryption. November 16, 2022. Covered Entity: General Hospital Issue: Impermissible Disclosure; Confidential Communications. The diagnostic laboratory settled the case with OCR and paid a $16,500 financial penalty. Employees were trained to provide only the minimum necessary information in messages, and were given specific direction as to what information could be left in a message. Read More, A patient of University of Cincinnati Medical Center filed a complaint with OCR after not being provided with her requested records more than 13 weeks after submitting a request. HIPAA Journal states that if a nurse violates HIPAA, it is important that the incident is reported to the person responsible for HIPAA compliance in your facility or your supervisor. Issue: Impermissible Uses and Disclosures. Anthem agreed to a record-breaking settlement of $16,000,000 to resolve the case. Read More, Parkview Healthcare System has agreed to pay an $800,000 settlement for a violation of the HIPAA Privacy Rule. 0:57. The revised policy was implemented in the chains' stores nationwide. September 05, 2017 - A Kentucky hospital was found to have acted lawfully when it fired a nurse for committing a HIPAA violation, according to the Kentucky Court of Appeals. was investigated by OCR in response to a complaint from a patient that she would be charged a fee of $170 for her medical records. A violation of HIPAA attributable to ignorance can attract a fine of $100 - $50,000. Prison Time for Scheme to Frame Nurse for HIPAA Violations. Read More, Orlando, FL-based primary care provider, Health Specialists of Central Florida Inc., was investigated by OCR after receipt of a complaint from a woman who had not been provided with a copy of her deceased fathers medical records. A violation due to willful neglect which is corrected within thirty days will attract a fine of between $10,000 and $50,000. Health Plan Corrects Computer Flaw that Caused Mailing of EOBs to Wrong Persons HIPAA requires nurses and other health care professionals to report any violations they witness, even if they recognize it was accidental. The case was settled for $160,000. A violation that occurred despite reasonable vigilance can attract a fine of $1,000 - $50,000. Read more, In 2015, Excellus Health Plan reported a breach of the ePHI of 9,358,891 individuals. Case Examples by Issue. The case was settled for $10,000. OCR determined this fee to be unreasonable and that there had been a 15-month delay in providing the patient with the requested records. To resolve this matter, the covered entity refunded the $100.00 records review fee., Hospital Issues Guidelines Regarding Disclosures to Avert Threats to Health or Safety Covered Entity: Pharmacies Covered Entity: Private Practice Office for Civil Rights Headquarters. The impermissible disclosures of PHI resulted in a $10,000 settlement. The nurse sent six text messages, warning the man's girlfriend about the disease. OCR conducted an investigation into an incident involving a stolen laptop that contained the ePHI of 20,431 patients. Covered Entity: Mental Health Center Violations related to HIPAA laws have serious consequences, including job loss and other penalties. Read more, Denver Retina Center, a Denver, CO-based provider of ophthalmological services, failed to provide a patient with timely access to the requested medical records. The maximum financial penalty, for willful neglect of the HIPAA Rules, is $1.5 million, per violation category, per year. The financial consequences of violating HIPAA depend on the level of negligence and if a breach has occurred the number of records potentially exposed by the breach and the risk posed by the unauthorized disclosure: The figures listed above represent the fines that can be imposed by OCR. To resolve this matter, OCR also required the practice to revise its policies and operating procedures and to move medical alert stickers to the inside cover of the records. The revised policies are applicable to all individual stores in the pharmacy chain. Covered Entity: Pharmacies Issue: Impermissible Uses and Disclosures. The case was settled with OCR for $300,640. OCR intervened and closed the case but received a second complaint two months later when the records had still not been provided. To resolve this matter, the mental health center revised its intake assessment policy and procedures to specify that the notice will be provided and the clinician will attempt to obtain a signed acknowledgement of receipt of the notice prior to the intake assessment. University of Texas MD Anderson Cancer Center was ordered to pay a civil monetary penalty of $4,348,000. Memorial Hermann Health System has agreed to pay OCR $2,400,000. A nurse practitioner who has privileges at a multi-hospital health care system and who is part of the systems organized health care arrangement impermissibly accessed the medical records of her ex-husband. Physician Revises Faxing Procedures to Safeguard PHI OCR investigated the breach and discovered multiple violations of the HIPAA Privacy and Security Rules. This is the second-largest settlement amount agreed with OCR. Read More, All Inclusive Medical Services, Inc. (AIMS) is a Carmichael, CA-based multi-specialty family medicine clinic. Read More, The Department of Health and Human Services Office for Civil Rights has announced it has settled potential HIPAA violations with Feinstein Institute for Medical Research for $3.9 million. Read More, The solo dental practitioner in Butler, PA, failed to provide a patient with a copy of their medical record in a timely manner. The financial penalties imposed by OCR in 2020 for HIPAA Right of Access violations ranged from $15,000 to $160,000 and stemmed from refusals to provide copies of records or long delays. A complaint alleged that a law firm working on behalf of a pharmacy chain in an administrative proceeding impermissibly disclosed the PHI of a customer of the pharmacy chain. Additionally, in order to prevent similar incidents, the hospital undertook a complete review of the distribution of the OR schedule. Read More, The Californian general dental practice, New Vision Dental, was investigated by OCR following reports about impermissible disclosures of patients protected health information on the review platform Yelp. OCR determined there had been a risk analysis failure and the case was settled for $100,000. OCRs investigation revealed that the Center provided the complainant with an opportunity to review her medical record, including the psychotherapy notes, with her therapist, but the Center did not provide her with a copy of her records. Private Practice Revises Process to Provide Access to Records Regardless of Payment Source Read more, OCR investigated a breach reported by the Department of Veteran Affairs involving a business associate, Authentidate Holding Corporation. An employee of a major health insurer impermissibly disclosed the protected health information of one of its members without following the insurer's authorization and verification procedures. To resolve this matter, OCR also required the practice to revise the office's fax cover page to underscore a confidential communication for the intended recipient. 0:04. A New York City Hospital Is Investigating a Nurse for Sharing Video Footage With The Intercept Lillian Udell is being investigated for violating privacy laws after sharing video of nurses. A complaint alleged that an HMO impermissibly disclosed a member's PHI, when it sent her entire medical record to a disability insurance company without her authorization. Read More, New England Dermatology and Laser Center in Massachusetts disposed of empty specimen containers in regular dumpsters between February 4, 2011, and March 31, 2021. Honolulu-based Hawaii Pacific Health fired an employee in March after discovering the employee had inappropriately accessed patient medical records between November 2014 and January 2020. Read More, OCR imposed a $2.154 million civil monetary penalty against the Miami, FL-based nonprofit academic medical system, Jackson Health System (JHS), for a slew of violations of HIPAA Privacy Rule, Security Rule, and Breach Notification Rule. Therefore, it . OCR also identified issues with the notice of privacy practices and there was no HIPAA privacy officer. Issue: Impermissible Uses and Disclosures; Authorizations. One of the most common HIPAA violations is a result of lost company devices. There may be a viable claim, in some cases, under state privacy laws. Issue: Access, Authorization. OCR intervened and provided technical assistance on the HIPAA Right of Access but received a second complaint when the practice continued to deny him access. Covered Entity: Outpatient Facility A settlement of $1,700,000 has been agreed upon with OCR to resolve the HIPAA violations that contributed to the cause of the breach. That's almost an hour devoted to talking about someone else. Now add up that time for a week, a month, or even a year. All Case Examples. Read More, Athens Orthopedic Clinic PA in Georgia had its systems hacked in 2016. The case was settled for $100,000. State Attorney Generals can also impose financial penalties on HIPAA-covered entities and business associates for violations of the HIPAA Rules. Among other corrective actions to resolve the specific issues in the case, OCR required the outpatient facility to: revise its written policies and procedures regarding disclosures of PHI for research recruitment purposes to require valid written authorizations; retrain its entire staff on the new policies and procedures; log the disclosure of the patient's PHI for accounting purposes; and send the patient a letter apologizing for the impermissible disclosure. The incident for which the fine has been issued dates back to 2009 when a data security complaint was filed by a patient of one of its doctors. To avoid these, a proactive approach should include a regular risk assessment and corrective action plan. Read More, Presence Health, one of the largest healthcare networks serving residents of Illinois, has agreed to pay OCR $475,000 to settle potential HIPAA Breach Notification Rule violations. The private practice maintained that the disclosure to the contract research organization was permissible as a review preparatory to research. A mental health center did not provide a notice of privacy practices (notice) to a father or his minor daughter, a patient at the center. Read More, Wise Psychiatry is a small provider of psychiatric services in Colorado. HIPAA Violation Case Settled Between Ambulance Company & OCR for $65,000. Contacting individuals to participate in a research study is a use or disclosure of protected health information (PHI) for recruitment, as it is part of the research and is not an activity preparatory to research. Covered Entity: General Hospital 6) Keep Thoughts to Yourself. There are four tiers of HIPAA violation penalties for nurses, ranging from unknowing violations to willful neglect of HIPAA Rules. In some states, the amount of punitive damages awarded could far outweigh the maximum $1.5 million fine (per violation) that can be imposed by OCR. Covered Entity: Health Care Provider The hacker stole data, attempted to extort money, and leaked the ePHI of 208,557 patients online when payment was not received. OCR found that the owner of the practice had responded to several reviews and disclosed ePHI, even disclosing the names of patients in the responses who had chosen to post reviews anonymously. During the investigation, OCR discovered the business associate had acquired Peachstate, a CLIA-certified laboratory that provides clinical and genetic testing services. The case was settled for $15,000. Delivered via email so please ensure you enter your email address correctly. Read More, OCR agreed to settle multiple alleged HIPAA violations with Cottage Health for $3,000,000. Issue: Access, Restrictions. District of Ohio dismissed her case. Read More, An OCR investigation into an impermissible disclosure of 9,255 individuals PHI by Advanced Care Hospitalists, a business associate of a HIPAA-covered entity, revealed serious HIPAA compliance failures including a lack of a BAA, insufficient security measures to protect ePHI, and no documentation showing there had been any HIPAA compliance efforts prior to April 1, 2014. HIPAA Advice, Email Never Shared Issue: Safeguards. But it's vital. Taking this into account, the figures OCR is working with are detailed in the table below and will apply indefinitely, until the next increase to account for inflation. In the majority of cases, the agency resolves the complaints without the need for an investigation or finds no HIPAA violation exists. Moreover, the entity was required to train of all staff on the revised policy. National Pharmacy Chain Extends Protections for PHI on Insurance Cards OCR received two complaints from patients in 2019 alleging they had to wait several months to receive a copy of their medical records. If not, the form is invalid and any information released to a third party would be in violation of HIPAA regulations. The maximum penalty for a single breach is $1.5 million per year. In 2013 and 2015, protections on servers were accidentally removed and files containing ePHI could be accessed over the internet without the need for a username or password. This case study involving one nursing education program's experience with a HIPAA violation illustrates how one nursing college dealt with a student's HIPAA . Read more, Ridgewood, NJ-based Village Plastic Surgeryfailed to provide a patient with timely access to the requested medical records. OCR investigated and identified longstanding, systemic noncompliance with the HIPAA Security Rule, including risk analysis and risk management failures, and the failure to provide security awareness training to employees. In addition, OCR required the practice to reposition its computer monitors to prevent patients from viewing information on the screens, and the practice installed computer monitor privacy screens to prevent impermissible disclosures. OCR determined this breached the HIPAA Right of Access provision of the HIPAA Privacy Rule. OCR settled the case for $22,500. One addressed the issue of minimum necessary information in telephone message content. Covered Entity: Private Practices Read More, OCR has just announced it has agreed to the largest ever HIPAA settlement with a single covered entity. OCR also determined that the Center denied the complainant's request for access because her therapists believed providing the records to her would likely cause her substantial harm. Large Medicaid Plan Corrects Vulnerability that Resulted in Dsiclosure to Non-BA Vendors The data breach investigation revealed a substandard security management process and a catalog of HIPAA Security Rule violations. Among other corrective actions to resolve the specific issues in the case, the pharmacy revised its policies regarding PHI and retrained its staff. Read More, Great Expressions Dental Center of Georgia, P.C. By Jill McKeon. OCRs investigation revealed periodic technical and non-technical evaluations of operational changes affecting the security of their electronic PHI had not been performed, procedures had not been implemented to verify the identity of individuals accessing their ePHI, there was a lack of ePHI safeguards, and Aetna had violated the minimum necessary standard.

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