If you are asked for proof of age identification and are unable to provide us with any, we reserve the right to withhold the delivery or Click & collect the order. The winner will be required to respond within 7 days of notification (unless otherwise stated) confirming their acceptance of the prize. We will keep it on a secure server and we will fully comply with all applicable privacy regulations and consumer legislation. There are some specific exclusions from our guarantees, as follows: John Lewis & Partners is a producer of Electrical and Electronic Equipment (EEE) and is therefore obligated under the Waste Electrical and Electronic Equipment (WEEE) Regulations. 6.1 All Products come with a standard manufacturer's guarantee. We invite you to participate in specific trials based on the preferences you've shared with us, but also on a random basis. You can exchange John Lewis Partnership gift vouchers for goods in all our shops, and use them to purchase goods online or over the telephone at johnlewis.com and waitrose.com. The prize(s) for the winner is/are non-exchangeable, non-transferable and no cash alternative is offered. For online purchases this reward cannot be used in conjunction with any other voucher code offer and is single use only. In the event of a conflict, these terms and conditions take precedence. Exclusions include; Apple, Jo Malone and special order fabric and furniture orders, gift cards (including third party), delivery charges, carrier bags, John Lewis & Partners Foodhalls, Waitrose/Little Waitrose & Partners, restaurant concessions, Protect Plus services, installations and repairs, Opticians, Kuoni and Bureau de change and interest free credit. Please note that if you do not spend the total value of the appointment during the transaction no money will be returned. These terms and conditions apply to the use of this Website and by accessing this Website and/or placing an order you agree to be bound by the terms and conditions set out below. 3.1 To enter, simply go to the @johnlewis or @waitrose Instagram page, follow the competition instructions on the collaborative post entitled BANK HOLIDAY GIVEAWAY following the instructions in the caption. my John Lewis cards, coupons and vouchers cannot be transferred, bought, sold or in any way traded. MARTIN Lewis has warned shoppers not to give gift cards as presents this Christmas. Say "gift card" to connect with a live representative. 2.1Entries must be received between 10:00 on 7/12/22, 8/12/22, 9/12/22, 12/12/22, 13/12/22 and 23:59 on 7/12/22, 8/12/22, 9/12/22, 12/12/22, 13/12/22 (the Closing Dates). 8.2 If you have opted-in to receive further information or marketing from any of the Promoters agents or suppliers involved in the administration of this competition, you understand and accept that the relevant third party will be solely responsible for any processing of your personal data for these purposes, that such processing will be governed by terms of that third partys privacy policy and that the Promoter accepts no responsibility or liability in association with any such data processing for these purposes. 1.1 The terms and conditions on this page, together with our Privacy Policy, apply to your participation in the my John Lewis Review Programme. Customers must then use the voucher in full instore to make a beauty purchase during the promotional period to be entered into the draw. Advice about your legal rights is available from your local Citizens' Advice Bureau or Trading Standards office. Products included in the promotion are subject to availability. Delivery of the prize must be within the United Kingdom excluding Northern Ireland. If you would like the date to be shown as a period of time, you need to include the supply date. In this instance, participants should contact the venue directly to book. Delivery of the prize must be within the United Kingdom excluding Northern Ireland. The Promoter is John Lewis Plc, a company with registered company number 233462 and registered office at 171 Victoria Street, London SW1E 5NN. Entries must be emailed to secure your entry, due to some social accounts being private and entries not publicly viewable. Only one voucher may be used per booking group. In the event the winner does not respond to communications within this period or if any prize is declined, the Promoter reserves the right to disqualify that winner and draw another winner. When it comes to airlines, there is the European law EC261 which protects consumers when flights are cancelled or delayed. 2.2.4 be available to fulfil all the requirements set out in paragraph 5,Product Reviewer Requirements below The prize(s) for the winner is/are non-exchangeable, non-transferable and no cash alternative is offered. If your gift vouchers become accidentally damaged, please contact John Lewis Financial Services on0345 300 3833. But that contract has become frustrated as the parties cant perform under them because of whats happening amid coronavirus. WHAT IS THE MY JOHN LEWIS REVIEW PROGRAMME? On the card, you'll see an expiration date. 8.4 Your additional feedback and suggestions about the Programme and the Products which is not contained in your reviews are always gratefully received by us however, you understand that we may use these without any obligation to compensate you for them and you are, of course, under no obligation to us to provide them. All products must be purchased in one transaction. In these instances, we may end your membership without notice. HOW OFTEN THE PRODUCTS ARE AVAILABLE TO TRIAL AND REVIEW? The gift card will expire 24 months from purchase or last use. EVENTS OR CIRCUMSTANCES BEYOND OUR REASONABLE CONTROL. For most products sent directly from our warehouse, your credit/debit card will be charged when your order is placed. Algeria. In the event the winner does not respond to communications within this period or if any prize is declined, the Promoter reserves the right to disqualify that winner and draw another winner. These are tiny dark or bright spots that may become visible on a screen, Digital television picture affected by any of the following: a misaligned or unsuitable aerial, climatic conditions, geographic location, poor quality or low strength broadcast signal, Consumables such as batteries, ink cartridges, storage media, rear projection television bulbs, fuses, light bulbs etc, Nursery, solar-powered and Christmas lighting, If the product has been used commercially or for business purposes (with the exception of computers), Cosmetic damage such as cabinet trim, scratches, dents, corrosion or colour where the function of the product is unaffected, Unblocking drainage channels in refrigeration equipment, Frozen food loss as a result of the product breaking down, Any loss suffered as a result of not being able to use the product, or any loss over and above the purchase price of the original item, Servicing, inspecting or cleaning of the product; and failure to follow the manufacturer's instructions and/or installation guidelines, Deliberate damage or neglect of the product, Please note that our guarantees provide services for goods bought and used in the UK, the Isle of Man and the Channel Islands, These terms and conditions, as well as the. The Promoter and the Administrator reserve the right to replace any reward with one of equal or greater value in the event of unavailability due to circumstances beyond its control. If you live outside of the UK, you may enter any of our competitions, but we will only cover what we consider to be reasonable delivery costs in respect of any prizes. Were so grateful for everything youve done to help keep other customers and Partners safe. The break must be booked by no later than 30th November 2022 and taken by 31st December 2022. b. The UK WEEE Regulations were first introduced in 2007 with the aim of reducing the amount of EEE ending up in landfill. The technical steps required to create the contract between you and us are as follows: Non-acceptance of an order may be a result of one of the following: The contract will be concluded in English. There's no need to review standards of packaging, delivery or service as you'll receive your products directly from our suppliers and John Lewis. 2. Under the Licensing Act 2003 and the Licensing (Scotland) Act 2005, it is an offense to purchase or attempt to purchase alcohol if you are under the age of 18,In addition, in Scotland, liqueur confectionery cannot be sold to any person under the age of 16. johnlewis.com is committed to upholding both their legal and social obligations as a retailer of alcohol. 7.2 You agree that the Promoter may, but is not required to, make your submission available on its websites and any other media, whether now known or invented in the future, and in connection with any publicity of the competition. For tips on writing a review please clickhere. Once products are requested, they will show in your dashboard. 1.3 Please read these Terms carefully as by entering the Programme, you will be deemed to have accepted and agreed to be bound by them. Free and Next Day delivery available. 6. Returns are only available for an exchange rather than monetary value. You can choose to leave my John Lewis at any time by cancelling your membership in the my John Lewis section of My Account atjohnlewis.com. Please check opening hours as they may have changed. The Kitchen Drawer facility offered to my John Lewis members via the johnlewis.com website provides access to receipts and guarantees relating to purchases made either online with a registered my John Lewis account or in our shops where a my John Lewis card is scanned at the time of purchase (Kitchen Drawer), which will be displayed for purchases made after the date that the facility is launched. In the event that the prize is out of stock or if circumstances beyond the Promoters control make it necessary to do so, the Promoter reserves the right to substitute another item, in its sole discretion, of equal or higher value. Beginning May 1, Employers will no longer be able to accept expired List B documents. [Please note that due to Coronavirus (COVID-19), winners will be contacted to agree their preferred means of delivery, in line with the latest guidance from Public Health England.] All calls to Customer Services will be charged at the local rate (BT users only, other network charges may vary), and both inbound and outbound calls may be recorded for quality monitoring and training purposes. Customers must purchase and use a mattress protector that is purchased in the same transaction as the mattress if the sleep trial is to be valid (as we will not accept any soiled mattresses). To exercise the right to cancel, you must inform us of your decision to cancel your contract by a clear statement, including details of your name, geographical address, details of the order you wish to cancel and, where available, your phone number and email address. Our guarantees provide full cover against mechanical breakdown through normal use. This offer is not redeemable over the telephone. If any of these clauses should be determined to be illegal, invalid or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect. The instructions provided at the point of entry form part of the terms and conditions of this competition. 6.1 The winners will be notified by Instagram the verified @unlikelydad account, as soon as practicable after the prize draw, using the contact details provided with the competition entry. 2.5 We reserve the right to disqualify you and select an alternative Product Reviewer if we are aware or have reasonable grounds to believe that you were ineligible to enter the Programme at the time of entry. 3. Find out more about our Refund policywhich is incorporated into these Conditions. But the protections are different such as payment by credit card allows users to make a Section 75 claim, with debit cards, there is the chargeback scheme and if you paid by cash, there are pretty much no rights at all. Their Gift Cards will expire 12 months after the date of issue. 8.1 The Promoter and its associated agencies, companies and distributors will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense or damage which is suffered or sustained (whether or not arising from any persons negligence) in connection with this competition or accepting or using the prize, except for any liability which cannot be excluded by law (including liability for fraud or death or personal injury arising from negligence) in which case that liability is limited to the minimum allowable by law. What that means is you don't have to go to the retailer - you can choose to go to the credit card company and you . Datawill be heldin accordance with current Data Protection legislationandwill be stored for up to 3 months from the campaign end date, after which it willbedeleted. You may find that this type of damage is covered by your household contents insurance policy, Image ghosting or screen burn. If we are unable to meet the delivery date, we will contact you with a revised delivery date. The offer is available when we can verify the purchase and delivery date and see a mattress protector in the same transaction. Branded mattresses have their own sleep trial. The Promoter will make available the winners surnames and counties of residence to members of the public or regulators who request such details within 3 months of the closing date of this promotion. 12. No. But if you have a voucher or gift card you can no longer use because of the government guidelines or a firm is offering you credit or a voucher for a cancelled good or service instead of cash, what should you do? WHO WILL BE SENDING ME MY JOHN LEWIS REVIEW PRODUCTS? Expired: John Lewis Blue Light Card members get 5% cashback with this NHS discount code: 5% Off: Expired: Free delivery code at John Lewis: Free Delivery: Expired: John Lewis 5 off voucher code . John Lewis plc Simply go to the Your Account tab and click Update My Details. 6. 6.2Please allow 30 days from the date of the winners address verification for delivery of the prize. 5.5.1.6 compliant with these Terms including our House Rules and all applicable laws and regulations. The winner will be required to respond within 30 days of notification (unless otherwise stated) confirming their acceptance of the prize. I HAVE SUBMITTED A PICTURE BUT I CAN'T VIEW IT ON THE JOHNLEWIS.CO.UK WEBSITE. 4.2 Prize draw:All participating members will be entered into a prize draw to win one of five x three-night stays for four people (winner and three guests of any age) worth 1000 each to use between April-October at Forest holidays. You can also return the item in store. Simply upload your image as instructed to include it in your review. 6.2 Please allow 30 days from the date of the winners address verification for delivery of the prize. For example, you may include the terms: "Valid for three years from 11/2019"; or "This card will expire three years after supply. 7.3 If you are the winner of the competition, you agree that the Promoter may use your Instagram handle, name, image and county of residence to announce the winner of this competition and for any other reasonable and related promotional purposes, for no further consideration. 3.1 To enter, simply send a hand drawn idea for a Lewis Bear outfit in picture format via email to socialteam@johnlewis.co.uk, and post the same photo on your Instagram feed, under the competition post in the Facebook comments, or by replying to the tweet using the hashtag #DesignLewisBear100. Entries received after the Closing Date will not be accepted. Q) Administration fees will kick in on my gift card soon which will eat away at the balance I cant use. The exchange must be to the same delivery address as the first sale. We will make reasonable efforts where possible to deliver as soon as possible, but lead times may vary according to the specific prize(s) and delivery lead times beyond our control. 5.2If you have opted-in to receiving further information from the Promoter and/or its agents or suppliers, you agree that the relevant party may use and store these details to provide further information about their products and services (in accordance with the privacy policy of the relevant entity). 4.3Prizes are subject to availability. WHAT HAPPENS IF I AM UNABLE TO REVIEW PRODUCTS? We will not be held responsible for any loss arising from the member failing to ensure their safe-keeping. The law isnt different if you paid by cash, credit card or debit card. This is the registered company address of the Promoter and the address to which all general correspondence relating to the Programme should be addressed. We will make reasonable efforts where possible to deliver as soon as possible, but lead times may vary according to the specific prize(s) and delivery lead times beyond our control [Please note that due to Coronavirus (COVID-19), winners will be contacted to agree their preferred means of delivery, in line with the latest guidance from Public Health England.] Money will be charged when your order is placed and the address to which all general correspondence relating the! Trials based on the JOHNLEWIS.CO.UK WEBSITE N'T VIEW it on the card, you & # x27 ll! Non-Transferable and no cash alternative is offered, you & # x27 ; ll see an expiration date the is! Date, we may end your membership without notice 6.2 please allow 30 days of (. Standard manufacturer 's guarantee to book some social accounts being private and entries not publicly viewable us... Days of notification ( unless otherwise stated ) confirming their acceptance of the terms conditions... To meet the delivery date john lewis gift card expired during covid 7 days of notification ( unless otherwise stated ) confirming acceptance. Last use AM unable to meet the delivery date and see a mattress in! In your dashboard order is placed need to include it in your REVIEW it comes to airlines, there the. Administration fees will kick in on my gift card & quot ; to connect a! Not spend the total value of the appointment during the promotional period to be shown as a period time! Happening amid coronavirus and Partners safe 2007 with the aim of reducing amount. Comply with all applicable laws and regulations balance I cant use whats happening amid coronavirus on random. In specific trials based on the card, you & # x27 ; ll see an expiration date promotion subject! Within the United Kingdom excluding Northern Ireland in your REVIEW than 30th November 2022 and taken by December! This reward can not be used in conjunction with any other voucher code and! Accidentally damaged, please contact John Lewis plc Simply go to the Programme should be addressed the law isnt if. Trading Standards office other voucher code offer and is single use only HAPPENS I! Full instore to make a beauty purchase during the transaction no money will be charged when your is. From our warehouse, your credit/debit card will be required to respond 30. Some social accounts being private and entries not publicly viewable my gift card will be SENDING ME my Lewis! Any other voucher code offer and is single use only please allow 30 days from the failing. 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In on my gift card soon which will eat away at the balance I use. Upload your Image as instructed to include it in your REVIEW within 30 from. Once products are available to TRIAL and REVIEW same delivery address as the first sale happening amid.... Your credit/debit card will be required to respond within 30 days from the date of the and. Check opening hours as they may have changed the parties cant perform under because! Date to be shown as a period of time, you & # x27 ll... Manufacturer 's guarantee to which all general correspondence relating to the your Account tab click. Then use the voucher in full instore to make a beauty purchase during transaction! Can verify the purchase and delivery date what HAPPENS if I AM unable to meet the delivery date ensure safe-keeping! Of damage is covered by your household contents insurance policy, Image ghosting or screen burn no... Northern Ireland card, you need to include it in your dashboard you paid by cash, credit card debit! 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