It has developed as an independent organisation, and is now contracted to provide its services by Dudley Health Authority. We are overwhelmed and thrilled to make this momentous announcement, Russell Medical President and CEO Jim Peace said in a news release. Visit https://www.careopinion.org.uk WebRussells Hall Hospital Ground floor, west wing, Russells Hall Hospital (01384) 456111 (ext. Staff involved patients and those close to them in decisions about their care and treatment. The Dudley Group NHS Foundation Trust, Download full inspection report for Russells Hall Hospital - PDF - (opens in new window), Published There's no need for the service to take further action. Our hospital brings together high-tech state-of-the-art technology for improved We will publish a report when our review is complete. I could not fault staff, very professional, and polite, a credit to your hospital. It is great to hear that you received excellent care and treatment in the Emergency Department. Your lovely comments have been shared with the AEC team who will be delighted to receive them. Allied health professionals made up the largest group of staff required for imaging services. I want to especially thank the One person said 'If I wanted to complain I would go to the chief executive, but I have no complaints here'. The emergency department (A&E) is busy and overstretched. Managers appraised staffs work performance to provide support and monitor the effectiveness of the service. There was no clear accountability of which team was responsible for the patient once they had been referred to a medical speciality. The hospital states this is the largest donation in Russell Medicals history. Arrangements were in place for the safe handling of medicines. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. WebResponse from Russells Hall Hospital 3 years ago Thank you for taking the time to post feedback about your recent experience with the Ambulatory Emergency Care (AEC) Unit If you need sub-specialty input, you will then be referred to different specialties. This review has been completed in response to the trust confirming that they were now compliant with this standard. As a long-standing member of our hospital board, Mr. Russell has been instrumental in our strategic plan and steadfastly supports our vision to become a regional hub for geriatric medicine. I phoned 111 and after a series of questions, they booked me an appointment at RH A&E. the service is performing exceptionally well. a poor culture and working environment where some staff told us thatthey felt fearful and disempowered. Some patients with suspected sepsis were still not being identified or managed appropriately. Even the food was great! Good We are thrilled to hear that staff were proffesional and efficient. ADVERTISEMENT: Services or products are not endorsed by the Trust. We are continuing to monitor progress against these. Following this inspection, we imposed an urgent condition to safeguard patients safety immediately following the inspection. VideoRussian minister laughed at for Ukraine war claims, The children left behind in Cuba's mass exodus, Xi Jinping's power grab - and why it matters, Snow, Fire and Lights: Photos of the Week. We spoke with 22 members of staff of various roles and grades. Exceptional healthcare awaits you at Russell Medical, located in Alexander City, Alabama close to the pristine waters of beautiful Lake Martin. First amu then onto ward A2. Russells Hall Hospital 3 years ago. We have shared your kind comments with the team who will be pleased to learn of them. We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels: Outstanding This caused me to get upset and concerned and seeing this a nurse came over to me,calmed me down and reassured that I was going to be fine and it could be fixed.All staff were friendly and helpful and honestly couldn't fault any of them Yes these are difficult times and I understand pressures but that is no excuse for not retaining professionalism. If you need a longer stay for further treatment, you may be transferred to other appropriate wards after 48-72 hours. Staff were still not always using clinical judgement alongside NEWS scoring criteria. We carried out an unannounced, focussed inspection starting on the morning of 08 August 2018 starting before 6am. People could not always access services when they needed. The services are multidisciplinary and include nursing staff and allied health professionals. Local audits being completed for sepsis patients were providing false assurance on the management of this condition within the department. ED can also refer you to AEC if you are an ambulatory patient (not likely to require inpatient admission). For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them. WebRussells Hall Hospital is an NHS general hospital located in Dudley, West Midlands, England, managed by the Dudley Group NHS Foundation Trust. I had to visit EPAC yesterday as I'm 11 weeks pregnant and had some worrying symptoms. Method A retrospective case note review was carried out for 200 consecutive patients at Russells Hall Hospital, Dudley, United Kingdom, who had CTCA sent for Heartflow CT-FFR analysis (HeartFlow, Redwood City, CA) between January 2018 and December 2019. The clinicians should provide the oversight of care provision, ensuring all patients receive care from senior clinicians that is safe, effective, timely and in line with best practice. Staff provided emotional support to patients to minimise their distress. All the best and take care. Cant fault the staff and the service. would be relayed to the hospital and to just tell the staff when I got there I had been referred by them. Your kind comments have been shared with the team and senior management who will be pleased to hear of them. TheSDEC Community online workspaceis a collaborative platform designed for teams and providers to share best practice, access information and guidance, and raise questions to the national SDEC team. Report review titled Poor communication at reception as unsuitable, Thank you for providing feedback about your experience of the Dudley Urgent Care Centre. Close menu, I just want to say a massive thank you to the kind nurses who made me feel at ease and understood how nervous I was. For minor illnesses like a sore throat, hangover or grazed knee, self-care is the best choice. All the best and take care. Report review titled EPAC - Absolutely amazing as unsuitable, Thank you for taking the time to tell us about your experience at our hospital in the Early Pregnancy Assessment Clinic. Doctors thought he would have one dose of steroid and would be fine to go after a while, unfortunately this wasn't the case and after a nebuliser had also failed to help him, within minutes we were rushed to resus where a whole team of multi disciplined doctors, nurses and consultants rushed around him from paediatrics, intensive care and a few others. We are carrying out a review of quality at Russells Hall Hospital. Inside our doors you will find cutting edge technology, professionals of the highest caliber, and leadership committed to utilizing all of our resources to improve the quality of every life we touch. the service is performing exceptionally well. we have taken enforcement action. We were brought in by ambulance and seen by a doctor within around 10 minutes. - we'll pass your stories to the people in health and social care who can make a difference. After this inspection in June 2018 we took further enforcement action by varying the conditions upon their registration. We saw that a number of improvements had been made to the diet and fluids that people received. Russells Hall Hospital / Accident and emergency Address We are centrally Thankfully she was allowed home, but she is safe in the knowledge that should she need emergency care again in the future, she will be in the best of hands.Fantastic hospital, thank you. 4 July 2012, Termination of Pregnancies Review Report published 8 June 2012 for Russells Hall Hospital - PDF - (opens in new window), Published However, fortunately it didnt have to come to that and thanks to the actions of ALL of those members of staff who work in those departments my son is still here with us today and is recovering well at home. Who has Care Opinion told about this story? You can also view all doctors across all Russell Medical locations or call for a referral locally at 256-329 We did not speak to people as part of this follow up review. Patient Experience Team. (01384) 456111, Provided and run by: I first went to my pharmacy to see if they could sell me butterfly tape to close the wound. Change my preferences I replied that I knew this. Paediatrics and Gynaecology etc. WebAt Broward Health Medical Center, we are dedicated to the health of the communities we serve. The trust has established ongoing practice and review systems to ensure that the management of prevention of these infections continues to be monitored closely. 15 March 2011, In Patient Experience Team. Read about our approach to external linking. Who has Care Opinion told about this story? We found that people's complaints and comments were taken seriously and escalated when appropriate. Community & mental health inspection reports for Russells Hall Hospital can be found at The Dudley Group NHS Foundation Trust. psychotherapist for the kindness they showed me. WebRussell County Hospital located in Russell Springs, Kentucky, is a 25-bed Critical Access hospital offering quality healthcare and 24- hour emergency services. Departments did not always have effective systems for identifying risks. They litteraly saved his life after he had severe croup which came on suddenly on Tuesday 23rd may 2022. visibility, Russells Hall Hospital / Accident and emergency, This means that some features of Care Opinion won't work, We recommend you enable JavaScript in your browser and then. Went here with my young daughter, to A and E, all staff were very helpful and kind. Patients presenting to the emergency department still did not always receive a robust assessment of their clinical presentation and condition during the triage process. A 15.6 million medical unit has opened at Russells Hall Hospital to help ease pressure on A&E services. This affected the safety and management of patients. review titled Amazing staff can't thank them all enough! These were: Further information in relation to the 19/20 CQUINs can be found below: Ambulatory emergency care guide: same day emergency care clinical definition, patient selection and metrics, Same Day Emergency Care CQUIN specification, Same Day Emergency Care CQUIN 2019/20 audit collection tool. Thank you so much to everyone that day. The nurses there found out I hadnt even seen a midwife yet despite chasing (as I'm an out of area patient) and instantly sprang into action making sure I'd had all the required tests and booked in correctly, each member of staff were friendly and caring. 2654/1783). The Dudley Group of Hospitals, which runs Russells Hall, said it was proud to have protected patients, visitors and staff throughout the pandemic and had some of the lowest rates of hospital transmission of Covid-19. How could this website work better for you? The 55-bed hospital was built [], Since 1923, Russell Medical has provided valuable services and resources to advance the health status of the communities we serve. For common health problems visit your pharmacist, GP or walk-in centre. We visited the accident and emergency department, the emergency assessment unit, the isolation ward and the trauma and orthopaedic ward. WebMaps & Directions. Can Nigeria's election result be overturned? The trust MUST ensure that specialist clinical expertise is secured to ensure expertise across the emergency department. The Trust also asks patients for their views and experiences of care on a regular basis, and we looked at the analysis of these surveys. Published This short animation is designed to explain the role of SDEC, where it fits within the urgent and emergency care system and the benefits it provides to both staff and patients. We have 11 permanent physician associates and one rotational physician associate in our department. These included 482 medical staff, 1,225 nursing staff and 2,440 other staff. There was a disconnect between leaders impression of key areas such as sepsis management in the department and what was happening in practice. The ED sees approximately 97,000 patients per annum. WebThe Thrombectomy-Capable Stroke Center at Holy Cross is known as one of the best centers in South Florida for stroke care. The Acute Medicine Department, also known as The Rainbow Unit, is located in the new modular building close to the Emergency Department in Russells Hall Hospital. (Purple), High In January and February 2018, we took enforcement action against this provider under Section 31 of the Health and Social Care Act 2008 by imposing urgent conditions upon their registration. Russells Hall Hospital provides urgent care, medical care, surgery, children and young people services, maternity services, outpatients, diagnostics, end of life and critical care services. There are planned changes to improve the way that food and drinks are offered and served which should improve people's satisfaction with the meals offered. Our rating of responsive was requires improvement overall. Between October and December 2010, 507 surveys had been completed. Doctors appeared frustrated at the focus on sepsis and did not fully engage with the need to assess for sepsis. AEC was well run and escalated patients that they couldnt manage. There were areas of poor practice where the trust needs to make improvements. The trust MUST ensure that staff record an accurate, complete and contemporaneous record of the care provided to patients. Following streaming or triage in emergency departments (EDs), Specialists (e.g. WebThe programme gained charitable status (registered number 518586) and was renamed Action Heart in the late 1980's. Tickets cost 3 and the journey takes 5 min. We were confident that these could be achieved quickly.Key findings related to the following: Published WebFind a Physician or Specialty. This condition related to the provision of specialist medical in reach and support into the emergency department. Full blood test, chest X-ray and seen by dr for my results within 3 hours. Patient Experience Team. After completing the form and handing it in, the receptionist seemed alarmed and asked about my symptoms. You can also view all doctors across all Russell Medical locations or call for a referral locally at 256-329-7149 or toll free at 1-800-329-DOCS. Suspended ratings are being reviewed by us and will be published soon. The service provided care and treatment based on national guidance and evidence of its effectiveness. Founded by Benjamin C. Russell to provide health services for the employees of Russell Manufacturing Company and residents of Alexander City, Russell Hospital opened its doors Wednesday, July 17, 1923. It was very difficult and distressing to see my son go though a very difficult time to see him have to have adrenaline twice to help him breathe and I was told he may have to be ventilated and transported to another hospital. I visited this hospital for my mental health which I naturally was very fearful of, but I really shouldn't have been. Staff understood their roles and responsibilities under the Mental Capacity Act 2005. [Very happy with 'Staff skills'] I was really apprehensive about attending A&E for my mental health but I'd feel able to attend again if I ever needed too. Thank you for taking the time to tell us about your experience at our hospital and rate our services Staff cared for patients with compassion however, patient dignity was sometimes compromised. We are pleased to hear that you were impressed with the care and treatment you received with us. No rating/under appeal/rating suspended We found that staff were unclear on what the triage categories meant for patients who were in the ambulance assessment areas. Almost 12% of people coming to A&E received no treatment, just advice. or call us on 0845 113 0012, Response from All rights reserved. Staff assessed and monitored patients regularly to see if they were in pain. Russells Hall Hospital 5 years ago. WebAbout: Russells Hall Hospital Posted via nhs.uk 5 years ago My nan was brought up to A&E on the 30th November 2017 she came by ambulance and was treated with such 2300) Clinical directorate Urgent Care Management team Dr A Ismail Clinical The trust have worked with us and have kept us informed of developments and changes. B65 8DA, In The trusts leadership team is seen as highly effective by the staff; and is recognised to be clearly in touch with the experience of patients and the work of the staff. My family and I would think to thank every single staff member in Children's ED, resus and ward C2 for looking after my 1 year old son. The department is working hard to achieve targets laid out in reforming emergency care as follows: The department also sees approximately 6,000 patients per year in follow-up clinics. the service isn't performing as well as it should and we have told the service how it must improve. Corbett hospital provides day case treatment alongside a range of outpatient services which include radiology, pharmacy, gynaecology, physiotherapy, rehabilitation and a wheelchair supply and maintenance service. AMU has in-house vascular ultrasound for conditions like suspected DVTs seven days a week, run by Vascular Sonographer Corinna Gomm and Mostafa Heydary. Also thank you to the lovely staff of russells hall A&E. Thank you for taking the time to post feedback about your recent experience with the Ambulatory Emergency Care (AEC) Unit at Russells Hall Hospital. Very shortly I was out of A&E, with a few spare dressings and a leaflet in my hand and a bandage on my leg. 27 July 2018. Report review titled Outstanding as unsuitable, Thank you for taking the time to share such fantastic feedback about you daughters experience in the Emergency Department at our hospital. We are currently in the Yellow category for Visitor Risk Level. Same day emergency care (SDEC) is one of the many ways the NHS is working to provide the right care, in the right place, at the right time for patients. The ophthalmology clinics require review to ensure that all patients are followed up as required and that there is capacity for these clinics. Patient Experience Team. You Are Here: unblocked sticky ninja east london walking tour self guided aec russells hall hospital. The emergency department (ED) includes a paediatric ED and both provide care for the population of Dudley, Stourbridge and the surrounding towns and villages, 24 hours a day, seven days a week. The staff in A&E were very friendly and helpful and in no time at all, had my wound washed, stitched and dressed. The trust must review its capacity in phlebotomy clinics as this is seen as insufficient. Record all patient activity in EDs, urgent treatment centres and SDECs using same day emergency care data sets. Staff documented oxygen saturation (SpO2) scores in National Early Warning Scores (NEWS) and recording of patients vital signs in majors had improved since the December 2017 and January 2018 inspection. Some patients with suspected sepsis were not identified or managed appropriately. B71 4HJ. This is not my first experience of this hospital not checking information relayed to them by 111. For more information on ratings, please visit medicare.gov. Why Alex Murdaugh was spared the death penalty, Why Trudeau is facing calls for a public inquiry, The shocking legacy of the Dutch 'Hunger Winter'. With his familys legacy gift, this vision will become a reality, said Peace. Inspection Report published 30 July 2013 for Russells Hall Hospital - PDF - (opens in new window), Published Creating a new NHS England: NHS Digital and NHS England have now merged. It is great to hear that your son received excellent care and treatment in the Childrens Emergency Department, Resus and Ward C2. So many thanks to All the staff on A2, best wishes take care and stay safe. Russian minister laughed at for Ukraine war claims. Only low was that when my transport came for me non of the staff were around for me to thank in person for an excellent job in getting me well Care records were not always written and managed in a way that kept patients safe. We took this action as we believe a person will or may be exposed to the risk of harm if we do not do so. We carried out an out of hours, unannounced, focussed inspection. Russell Medical serves patients in a seven-county service area, including Tallapoosa, Coosa, Elmore, Talladega, Clay, Lee and Chambers counties. Information was available for people to read if they chose to. We don't rate every type of service. They knew how to support patients experiencing mental ill health and those who lacked the capacity to make decisions about their care. Mitie said the letter had focussed on its risk assessments, which did not cover clinical areas, and these had been updated as required, by 23 April. We are dedicated to foster the fullest sense of what it means to be a [], Alexander City The Gateway to Lake Martin Tucked into the southernmost foothills of the Appalachians and surrounded by lakes, parklands and a National Forest, Alexander City is the kind of town that fills residents [], Who We Are: Established in 1988, Russell Medical Foundation is the philanthropic resource for Russell Medical. 12 July 2019. People told us that they were given choices about meals and drinks so that they received things they liked. I was so nervous going in today but the nurses really did go above and beyond to make me feel at ease and reassurance on everything that was happening. Published Please be assured that your kind comments have been shared with the team and senior management who will be pleased to hear of them. Inspection Report published 4 July 2012 for Russells Hall Hospital - PDF - (opens in new window), Published The hospital trust said concerns related to Mitie's offices. We saw much support for the trust, both from the public and from the local health economy. We further focussed on the areas of assessing and responding to patient risk, nurse staffing, medical staffing, leadership, governance and risk management. The trust has responded well to the Keogh review in 2013. Staff were unable to describe what fit to sit meant or any criteria for this assessment. We are continuing to monitor progress against these. AMU has junior doctors in various stages of their training, including FY1, FY2, Core Medical Training (CMT), Acute Care Common Stem (ACCS) trainees and Trust doctors. The money will go towards some large-scale developments centered on geriatric medicine and enhanced opportunities for senior citizens.

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