Fast forward to January 28, when the parts arrived, the technician installed the new compressor. For more information on recalled products, visit www.recalls.gov. Compressor went. Step 2: Uninstall the Old Compressor. Take my advice pay the extra bucks for the extended warranty or buy a better product. Who knew you should research lawsuits before purchasing a refrigerator!!! Kenmore Elite, 3y. The compressor failed after 3 years, one week and I was charged $650.21. 99. . Called Sear Service and was told the soonest someone could come out was 5 days later! I didn't call Sears back and still no response from Kenmore. I purchased a kenmore Elite refrigerator in August of 2015. I have had a Kenmore Elite model# 795.74307.810 serial # 811KR00179 for 2 yrs. The product stopped cooling on April 9, 2020. We also had to have the compressor replaced on our Kenmore Elite refrigerator, Model #79574025412. Within 3 years the compressor went bad. Any suggestions? Purchased a Kenmore Elite in December 2018. Supposed had a ten year warranty. These refrigerators are very expensive to purchase, yet for all these years, nothing has been done to redesign or obviously confront this problem. At first they were going to give us a new one and now they have decided that we don't need a fridge for another week (3 weeks total). How I long for the good old days, when American made products were made reliable. He replaced the compressor which cost me around $350. History would suggest that we will be in the same position in another 6 months down the road. Purchased Kenmore Elite model 795.74027.610 refrigerator on 6/25/17, and the freezer, refrigerator, icemaker all stopped working today (lights and alarms are on). Sears, LG Refrigerator with a Kenmor Elite badge on the right door. kenmore ELITE model 795.72053.117 purchased at Sears Store. WARNING if you have this models with liner compresser and your food doesnt feel cold or your frozen food feels soft WARNING DONT EAT IT!! Shop Kenmore. It is less than 5 years old. He charged me $100 to do nothing but say the compressor is bad, youll have to go through Sears and showed me a clause in th instruction booklet that states sealed refrigerant systems (compressor etc) were covered parts only for an extended period of time. Had it four year now having that problem. There is a class action lawsuit inquiry that everyone needs to sign up for. The compressor on my Sears Kenmore Elite which was purchased in October of 2015 stopped working about a month and a half ago! We have no idea how long the fridge has been off, but the entire house stinks. I am also stuck with a $3000.00 piece of junk. Model # 795.72043.110. On Dec 14 the temp started to climb . Bought the kemore elite model 795.73157.610. I am disappointed in the tech's repair service, the product unreliability, and the loss of spoiled food twice. BS. The compressor is essentially a pump; its purpose is to . We purchased a Kenmore Elite refrigerator model 795.74025.412 serial number 802KR01187 in 2018. I want a new refrigerator, from all comments it seems that the problems have only begun. Have not seen this # in previous recall notices. Original review: Jan. 19, 2023. Same issues. The old Sears was a place you could trust, but this has destroyed my trust in every buying anything made by Sears or LG. Yet my temp reading still said -3 / 33. but hot as all get out. Vicksburg Junction, Arizona. Ridiculous!!! Yet its been a week and our refrigerator still does not work. There was no recourse, no way to add my name to a waiting list, I just have to call back every day to see if a technician is available. Call for service, the compressor is not working. Kenmore Elite Model 795 Ice Maker Not Working & Fridge Freezes this refrigerator is less than 5 years of purchase. It was under warrantee with Sears. Thank God we have a home warranty! Didnt realize how many people have had the same problem with kenmore brand. We purchased a Kenmore Elite refrigerator model #795.731 in March 2018 and on 1/02/22 it quit cooling . Now the compressor is not working again. Add me to the Class action lawsuit. 412. quit working in July 2019. I too bought a Kenmore on May 24, 2017 and now I'm being told that I need a compressor and I the repairs are $1,200. Let's file another one. They should not be allowed to sell these products stating that they will last 15-plus years when they know they will only last a minimum of three years it's against the law and I hope that this gets brought to light and all of us customers who got duped into believing that we had a good product will be justified!!! I purchased a Kenmore Elite refrigerator in November of 2015. LG support would not help even though my warranty is good for 10 years. We bought an LG french door and 6/7/19 the compressor went out. Anyway, I told support tech about class action lawsuit and any fridge with 10 years on the compressor warranty has 5 years labor and parts. WE lost around $700.00 worth of food in the refrigerator when it went out. High-level performance from this low-cost Kenmore freezer fridge. Purchased Kenmore Elite 3 door refrigerator Model# 795.73133.410 October 2016 paid $2010 on sale from Sears. It does have a LG compressor on it which is still covered by the manufacturers warranty but I am still having to pay $615 for the additional parts and labor! The repair man told me that he had those model with the same problem for that year. This refrigerator is 3 yrs old. Read in some comments that the board is not going to be included in the compressor warranty, which is a bummer. 1 cubic feet capacity, respectively. I called and was told they couldnt get to me till next week and I would have to pay 99 dollars just for them coming out. Please advise me on next steps. Yesterday we found that it was not working. I bought brand new refrigerator from SEARS, model 51833,January 2016. Bottom line, was told be better off to buy a new different brand fridge.i personally don't have thousands of dollars to go buy another one. Is this covered under the recall? But waitcalled sears for repair and I get Mar 22!!!!! We had purchased the Kenmore Elite 795.74023 refrigerator with ice maker in the door. Bought a Kenmore Elite, model # 798.73153.610 from Sears. Sears will said they would not honor replacement cost of compressor because Sears service tech did not repair. I lost all my food, Xmas dinner, etc. I am currently in the same situation. This makes it he second one I have bought in the past 10 years. Someone needs to be held accountable! How do I convert my Kenmore Elite into an LG model number to see if my refrigerator is included in the class action lawsuit? Sears could not get tech out until July 19. It's a scam to sell off the lemon appliances, and I fell in the trap, and now I'm stuck with an appliance which needs quarterly maintenance and repairs. I cannot afford the repair or a new fridge and 2,800 down the drain apparently! i went to LG's FB site and posted about my failed Kenmore Elite fridge. Bought a Sear Kenmore Elite 3 door Counter Depth. Share the good news, like us, and tweet. We are still waiting on the last part to arrive and be installed. Purchased a Kenmore Elite, model 79574023412 in 2016. We had to pay $630 for the labor to have it replaced. LG Center sent two technicians (costly) that misdiagnose after 2nd trip never came back & don't want them back. If they know that it has a problem, why not pull all of them and make the correct part replacement before selling them. All lights work, water dispenser works, but not cold. We purchased a Kenmore Elite Refrigerator model #795.73157.610 right after we bought it. My old linear compressor was made in Korea but still failed. Finally my Mom, found a private technician factory trained, who came over and assessed the fridge, and found the compressor broken with a potential water leak. Serice call total of $514. Visitors to www.recalls.gov can also access other important safety notices and sign up for email announcements on new recalls and consumer news. Terrible waste of $800.00 dollars. So disappointed, being a stroke survivor on a. Since, it's not an Elite Sears will not cover repair. Kenmore Refrigerator Compressor Not Running - How to Fix. This company used to be great and now it is horrible! We have been without a fridge now since then as the Sears Repair . Now, unplug the refrigerator's plug from the wall outlet. No more sears for.me!! I think we would be better off going somewhere els. Ice Maker has already quit working and the gear is still on and can't turn it off, so I'm sure that will burn up next. Not sure I'd purchase anything from Sears. Neither company will stand behind there product. Purchased a Kenmore Elite (LG) in 2014. I purchased a Kenmore Elite refrigerator in January 2017 which just over 3 years old. I am beyond frustrated with Sears. It is now November 7,2018 a Sears repairman came out after another Service Company was out 3 times and they got my water dispenser working but the unit still wasnt cooling they said that another complaint file would have to be started before they could replace the defective compressor. How can I get in on this lawsuit. If so, please add me. Kenmore Refrigerator Compressor Buzzing - What to Do. If you have had a similar experience. How do I convert my Kenmore Elite 72483 into an LG model number to see if my refrigerator is included in the class action lawsuit? The compressor motor was very loud. I've read a lot of complaints (on facebook ) about these refrigerators breaking down; And how LG has been giving people the run-around. The compressor is supposed to be under warranty for 10 years, but I have heard complaints that there is $150 dollar service fee for the technician to come out and confirm the issue is the compressor. I believe it should be. It has been worked on approximately 10-15 time since my purchase. After 4 (12/09/2021) years the appliance stopped cooling even though it sounds like the motor is running. I then called Sears. How is this company allowed to stay in business? A french door, bottom freezer made by LG, which I didn't know or I wouldn't have bought it. 9 weeks to get our sears 2 and a half year old Kenmore Elite refrigerator repaired. RETRO DESIGN - Enhance the appearance of your decor with the RCA Refrigerator. The builder that did my house had Sears as the appliance supplier unfortunately. I purchase a Kenmore Elite refrigerator in 2016. This 21.9 cu.-ft. (claimed) side-by-side Kenmore . You can remove tube and unfreeze and replace and it will freeze back up again. Compact Refrigerator - Stainless Steel. The unit was made by LG for Kenmore. On 1/4/2015 we purchased a Kenmore Elite bottom freezer refrigerator. Purchased a Kenmore Elite Bottom Freezer Model 795.7249 in the fall of 2017. I purchased a LG refrigerator from sears the ice maker needed to be replaced about 6 months later This was purchased about 7 years ago. Refrigerator stopped working March 2020. He said all the LG technicians have quit in Florida as they are not being paid by LG. Sears should stand by their products, but they won't and even the repair man said he doesn't know why they keep selling these refrigerators because they are bad. I resolve (with irritation) my own problem. We had a tech come to check it and the teach said the compressor and cooing coil were no longer working. Not sure where to turn. July 20, 2022, the refrigerator stopped working, food ruined. I talked to a local repair guy who said that he heard there is now a recall on these compressors but I can't find anything. Unfortunately the Kenmore sits dead in my kitchen after 4 months and I am looking at GE to replace soon. Do these big companies even care? Maybe if I was a Senators son!! And how is it possible for a big named company like this to keep putting out crap they know is bad and two lawsuits from what I can see did little to nothing much for the millions of customers. Even then because Sears does not do repairs on the weekend, therefore we had to spend $160 on a small freezer to salvage as much of our frozen food as possible. Model #795-73139-410. The tech said compressor is bad. called Sears repair and was told 4 weeks lead time to get a tech to come look at it. He then informed us that our compressor was bad and that it would take a week for the repair work to be done. Step 3: Install the New Compressor. Refrigerator and freezer do not stay at cold temperatures , refrigerator temperature is in the 50s freezer Temperature is in the 40S there is no ice! Im so disappointed in the model.. They should not continue to sell this junk. I had the 3 year extended warranty which expired 12/07/2018. Sears service provided poor responses across 2 months, continued to slide schedule and then finally cancelled. replaced the compressor and $959 dollars later it started to cool down again. So many issues. Kenmore Refrigerator 795.74023411 (79574023411, 795 74023411) Repair Parts. He then remembered that he could possibly help me by mysteriously having the right compressor for the Refrigerator and replaced it for a total cost of $491.00. We replaced the first one when the compressor went out in 2019, with another Kenmore Elite French Door Refrigerator Stainless Steel. Compressor Died after 5 years of use. The ice maker stopped working, froze up. I bought most of my appliance from sears. We, like many, many others have a failed LG French Door refrigerator after just 17 months. I would really like to be part of any law suit against LG to try to recoup some of our money. Which happened a few months ago. Also, he informed me that the condenser was emitting a lot of heat. The morning of the appointment we received a text that a technician would be arriving between 9:46 am - 11:16 am. The sell crapy items and don't offer support. I am beyond frustrated that not only was food ruined, but my medications that must be refrigerated at a stable temperature were also ruined. Correct, if the compressor and fans are running and you are getting NO FROST at all, that indicates a sealed system problem, most likely a bad compressor. It is freaking brand new and I paid some man over $300 for 4.5 hrs and paid $330 for a new control board to try and diagnose the problem and it seems that its not the control board or the fan. These LG and Sears executives are knowingly selling people faulty fridges and then making more money by selling them more faulty parts! Then several weeks for the part to come in and then $300 or more to pay the labor for installation of the warranted part (I did not buy the extended service plan at the time of purchase) and then potential additional service issues and additional compressor failures after this is repaired. We were happy with this unit until now! The Kenmore Elite refrigerator 795 model's diagnostic mode allows you, as the user, to routinely examine the performance of the power control board and detect the presence of any fault within the refrigerator on time. Im all for legal action against them both. I have model#. I, therefore, called a local appliance repair company and paid $1309.56 for a new compressor. THey are wanting me to pay another $500 to have this issue fixed and there is no way out of this since only Sears can order parts for this model and fix this issue.. Frustrating as it is with COVID-19, NO JOB, NOW THIS NON_WORKING FRIDGE, left with no food. I purchased a complete Kenmore Elite black stainless bundle (refrigerator, oven, microwave, dishwasher, washer, dryer) in 2017.

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