For Lifeline eligibility criteria and applicable terms and conditions, visit https://entouchwireless.com/terms-of-service/. Lifeline is a government assistance program that provides discounts on your monthly phone and/or broadband/Internet service. How Do You Add Prepaid Minutes to a Verizon Phone? - Reference.com Click account settings, scroll to the bottom of the page and click Port out information to view your account number and PIN. Eligibility is based on income or participation in certain government benefit programs and is determined by the National Verifier (documentation may be required). AUP and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. If youre a customer that did not qualify for Lifeline based on a federal program, you will need to apply for ACP eligibility at https://acpbenefit.org/. You may choose another service plan by paying the applicable undiscounted rate for any of our plans available at that time plus applicable fees and taxes. Build numbers are: B06. An eligible household is limited to one monthly service discount and a single one-time device discount. 3 consecutive months' worth of your most current pay stubs. The ACP is a government benefit program operated by the Federal Communications Commission (FCC) that provides discounts of up to $30 per eligible household on monthly broadband Internet access service (or up to $75 per eligible household on Tribal lands) and up to $100 on certain connected devices (with a required co-pay of between $10 and $50). Billing Help & Support - Meet Our Companies: RCN, Grande, Wave, & enTouch EBB subscribers who qualified for the EBB through eligibility criteria that are not applicable to the ACP will be required by USAC to demonstrate their eligibility in the National Verifier to receive an ACP benefit using the ACP criteria before the end of the transition period. The passcode is your 4 digit PIN. This page provides required disclosures about the ACP and eligibility for the program, as well as the Terms and Conditions that apply to your participation in the program. Simply complete all fields below to get started. Should you need to reach our state-of-the-art customer service center, you can do so: By Phone: 1-888-543-3620 (OR dial 611 from your Life Wireless phone) By E-mail: info@lifewireless.com. Contact enTouch Wireless - Pre Paid and Lifeline Cell Phones Thank you we really appreciate your business. Service plan details are available at: https://entouchwireless.com/plans/ INTERNATIONAL CALLING IS LIMITED to voice calls to Mexico, Canada, United Kingdom, India, China, Vietnam, and South Korea only. You are not required to opt-in to the ACP, and you can continue to receive your Lifeline service without enrolling in the ACP. Your service plan terms and conditions may limit the amount of high-speed data included with your service plan and the actual speeds you will achieve while using our broadband services. Affordable Connectivity Program (ACP) Terms & Conditions - EnTouch Wireless The ACP monthly service and device discounts cannot be transferred to another household or individual. Eligible customers can receive a free 5.5 inch Android smartphone, along with an enviable monthly plan. That plan will include: Unlimited minutes; Unlimited texts; 6GB of data. All you need to do is ask we make it easy! ACP benefits may be obtained from any participating provider of your choosing and your monthly service benefit may be transferred to another provider at any time. Is approved to receive benefits under the free and reduced-price school lunch program or the school breakfast program; Received a Federal Pell Grant during the current award year; or. Customers may have one ACP and one Lifeline benefit per household. PROMOTIONAL OFFER SUBJECT TO ELIGIBILITY FOR AFFORDABLE CONNECTIVITY PROGRAM (ACP) AND LIFELINE. If you already own a phone, you could also bring your own device to EnTouch Wireless. Only eligible consumers may enroll. A household is eligible to receive an ACP discount if a member of the household meetsoneof the criteria below: Households residing on Tribal Lands are additionally eligible to receive an ACP discount if a member of the household meets one of the criteria below: ACP eligibility will be determined for the FCC by USACs National Verifier and National Lifeline Accountability Database, or an alternative verification process approved by the FCC. Click the Edit account button by the email address whose password you want to change. For more information about the ACP, you can call us at 866-488-8719 or 611 from your enTouch Wireless phone. Your Lifeline and ACP benefits can be combined and applied to the same service plan or applied to different service plans. To reset your settings to default, choose your device manufacturer below. Connected device benefits require a co-pay of at least $10.01 plus tax and fees where applicable. Or you can always return to this page, and use the contact form. How do I check my Assurance Wireless account? | TechShift.net Hence, here is the comparison of the two plans in the state of California. Promotional FREE service and/or phone offers are subject to eligibility for ACP monthly service discount benefit. OFFERS MAY VARY BY STATE and service may not be available in all areas. Promotional offers may be modified or withdrawn at any time. Unemployment/Workers' Compensation benefits statement. Please see the full Terms of Service for additional information. If you are adding an EnTouch Wireless SIM card to a phone not provided by enTouch Wireless, follow the SIM Card Activation steps shown below. enTouch Wireless does not guarantee the speeds of the data services it provides. Boomerang is authorized to offer California LifeLine, a government assistance program for qualified California residents. Lifeline Wireless Application Status Check Status To check the status of your free government phone service application, enter the information below to see if: Your application was mailed Your approval letter has been sent Your Phone has shipped *Service Zip Code SUBMIT What State Do You Live In? B09. Please visit www.entouchwireless.com/plans for the most up-to-date plan offerings. If you are enrolled in both Lifeline and ACP with enTouch Wireless, then you may revert to our standard FREE Lifeline plan where available and if you are eligible. Give Us A Call! Your service plan terms and conditions may limit the amount of high-speed data included with your service plan and the actual speeds you will achieve while using our broadband services. Monthly service benefits may be transferred to another provider subject to applicable regulatory restrictions. Maximum speeds are optimal for real-time or near real-time, high-bandwidth uses, but lower speeds may affect your ability to stream audio and video, access certain websites and content, or interact with available applications. After 30 days of non-usage you will be de-enrolled in the program. Only eligible consumers may enroll. For more information about ACP eligibility criteria, applicable terms and conditions, and the program go to https://www.entouchwireless.com/affordable-connectivity-program or call us at (866) 488-8719. conference, chat lines, and premium numbers) are not supported and may be blocked. Notice letter of participation in a qualifying state, federal or Tribal Program. enTouch Wireless reserves the right to block calls to any country or international number range without notice. conference, chat lines, and premium numbers) are not supported and may be blocked. The ACP is a government benefit program operated by the Federal Communications Commission (FCC) that provides discounts on monthly broadband Internet access service and certain connected devices. You may choose another broadband plan by paying the applicable undiscounted rate of any of our plans available at that time plus applicable fees and taxes. Complaints for Entouch Wireless - Better Business Bureau Only eligible consumers may receive ACP discounts. When the ACP ends or your household is no longer eligible, customers will be subject to our regular undiscounted rates. THIS OFFERING IS A FEDERAL LIFELINE SUPPORTED SERVICE provided by Boomerang Wireless, LLC, DBA enTouch Wireless. Copy of last year's State or Federal income tax return. Channel Line Up; About Us. enTouch Wireless Pay As You Go Cell Phone Plans Lifeline Service Plans including Unlimited Data may be placed on hold to confirm data usage complies with our Acceptable Use Policy (AUP) when the threshold outlined in the service plan details has been met. There are three ways to freeze your NCTUE information: online, by telephone (866-349-5355), and by mail (NCTUE Security Freeze, P.O. Existing customers can also opt-in by replying to an opt-in SMS. Click here to Enroll Today! PROMOTIONAL OFFER SUBJECT TO ELIGIBILITY FOR AFFORDABLE CONNECTIVITY PROGRAM (ACP) AND LIFELINE. Updating your ZTE Software Setting a Personal Identification Number (PIN) and preference allows you to control when channels can be added and when purchases can be made using your Roku device . Offer not available for existing enTouch Wireless customers. Here's Verizon's SIM unlock policy. If you need any additional help contact Ting at 1-855-846-4389. Qualifying individuals receive Free cell phone service. Eligibility is based on income less than or equal to 200% of the Federal Poverty Guidelines or participation in Lifeline, Medicaid, SNAP, WIC, free or reduced-price school lunch/breakfast, or Pell Grant and is determined by the National Verifier (documentation may be required). Taxes and fees included with service plan pricing. To continue receiving your ACP service with enTouch Wireless, you must make or answer a voice call or send a text message (if your device is capable), use data, purchase minutes, or respond to direct contact from enTouch Wireless at least once during any 30-day period. For more information about ACP eligibility criteria, applicable terms and conditions, and the program go to https://www.entouchwireless.com/affordable-connectivity-program or call us at (866) 488-8719. Your ACP plan can be separate or combined with your Lifeline plan, depending on the service plan you choose. If youre using your own device, and received a SIM card from us: You should be all set to use your phone now! Servicing California and 33 other states! Other factors, including your device, network availability from our underlying carrier, your proximity to cellular towers, and environmental factors may affect speeds. Congress recently created the Affordable Connectivity Program, or ACP, which is a new long-term, $14 billion program. ACP discount recipients must either make or answer a voice call message (if your device is capable), send a text message (if your device is capable), use data, purchase minutes, or respond to direct contact from us at least once during any 30-day period to continue receiving your ACP service. Prepaid account balances expire within a specific amount of days that depends on the amount of payment made. Our terms and conditions will apply, in addition to any others communicated to you that are specific to your service plan. When the ACP ends or your household is no longer eligible, customers will be subject to our regular undiscounted rates. Eligibility is based on income less than or equal to 200% of the Federal Poverty Guidelines or participation in Lifeline, Medicaid, SNAP, WIC, free or reduced-price school lunch/breakfast, or Pell Grant and is determined by the National Verifier (documentation may be required). If you remove your enTouch Wireless handset from your home, other family members in your household may not be able to reach 911 emergency services. Currently, millions of people in over 40 states find this platform very efficient. Other factors, including your device, network availability from our underlying carrier, your proximity to cellular towers, and environmental factors, may affect speeds. We know how important it is to stay in touch with family, be available for job opportunities, and have a phone in case of emergencies. Check Your Status - California LifeLine All . Call 1.800.820.3511; Contact Us; ESG. Lifeline Assistance Programs. Read More Award-winning support is just a tap away. If the FCC announces that funding has been exhausted, we discontinue our ACP service offers, or we determine you are no longer eligible for the ACP, we will notify you and your ACP benefits will end. 3 consecutive months' worth of your most current pay stubs. Taxes and fees included with service plan pricing. Your service plan terms and conditions may limit the amount of high-speed data included with your service plan and the actual speeds you will achieve while using our broadband services. Monthly service benefits may be transferred to another provider subject to applicable regulatory restrictions. Coverage limitations of wireless mobile phone service may affect access to E-911 and/or 911 in the event of an emergency. We're here for you, 7 days a week, 7am-12am Eastern. International calling does NOT include text messaging, picture messaging, or video messaging. For more information about ACP eligibility criteria, applicable terms and conditions, and the program go to https://www.entouchwireless.com/affordable-connectivity-program or call us at (866) 488-8719. Other factors, including your device, network availability from our underlying carrier, your proximity to cellular towers, and environmental factors may affect speeds. To see where enTouch Wireless offers Lifeline, visit https://entouchwireless.com/lifeline/. If you need assistance, contact our Customer Care team, 24/7, at 1-800-427-8686. Enter your mailbox number (area code and phone number) . Pick your new T-Mobile plan and phone, either online or in store. Social Security benefits statement. Boomerang is authorized to offer California LifeLine, a government assistance program for qualified California residents. TheOnline Enrollment formis easy to use and will walk you through each step of the process. Be ready with your wireless account number, PIN or password, and billing address. Notice letter of participation in a qualifying state, federal or Tribal Program. MyEntouch | Create Account | Index Register Please enter your full account information as shown on your bill. For additional information about broadband speeds, visit, The ACP benefit is subject to funding availability from the FCC, provider participation, and consumer eligibility. enTouch Wireless Unlimited Talk/Text free Lifeline cell phones If you want to apply for ACP service only, please call 888-294-9465. Offer not available for existing enTouch Wireless customers. When you receive your new phone in the mail, call Customer Support at 866.488.8719, Copyright 2023 enTouch Wireless All Rights Reserved. PROMOTIONAL OFFER SUBJECT TO ELIGIBILITY FOR AFFORDABLE CONNECTIVITY PROGRAM (ACP) AND LIFELINE. Account Setup - Meet Our Companies: RCN, Grande, Wave, & enTouch The following are the Affordable Connectivity Program (ACP) Plan offerings from enTouch Wireless: ACP+Lifeline Plan Offerings (where available): ACP only Plan Offerings (where available): *Service plans include up to the first 6 GBs of data (or lesser allotment designated in plan) at up to 1 Mbps, remaining data up to the designated service plan allotment at up to 512 kbps, and for Unlimited plans only, unlimited data above the service plan allotment at up to 256 kbps. When registering to pay your statement online with the MyAstound Account, you will need to have your most recent billing statement to fill out the needed 13-digit Account Number and 6-digit Account Pin. 3 days, two port requests, a handful of CSR's that could barely speaky da English and one unhelpful "supervisor" later, we decided to call it quits. Only eligible consumers may enroll. . The ACP is a government benefit program operated by the Federal Communications Commission (FCC) that provides discounts on monthly broadband Internet access service and certain connected devices. Notice letter of participation in a qualifying state, federal or Tribal Program. Find your state-specific qualifying information here! If you have additional questions, call us at 866-488-8719 or 611 from your enTouch Wireless phone. Account type. The ACP is a new program designed to provide additional support to make broadband more affordable for struggling households. Your service plan terms and conditions may limit the amount of high-speed data included with your service plan and the actual speeds you will achieve while using our broadband services. Wireless service may also experience interruptions due to weather conditions, terrain, or gaps in service coverage. Unemployment/Workers' Compensation benefits statement. EnTouch Wireless free government cell phone providers. conference, chat lines, and premium numbers) are not supported and may be blocked. The ACP shares the same qualifying program based eligibility criteria as the Federal Lifeline program, including participation in CalFresh / SNAP, Medi-Cal / Medicaid, SSI, Federal Public Housing Assistance, and Veterans and Survivors Pension Benefit Fund. Although not typical, the port process can take 24-48 business hours to complete. Contact ENTOUCH - We track your lighting, HVAC and refrigeration around the clock so you stay informed. OFFERS MAY VARY BY STATE and service may not be available in all areas. CA subscribers on the free combination Non-Tribal Lifeline + ACP plan with Unlimited Talk & Text + Unlimited Data will receive an allocation of 14 GBs of data. Budget Mobile - Free Government Cell Phones Our standard terms of service, including the Acceptable Use Policy, apply and are available here: https://www.entouchwireless.com/terms-of-service/. Enrolling with enTouch Lifeline cell service is easy! International calling does NOT include text messaging, picture messaging, or video messaging. Please allow up to 1 business day for the ticket to be resolved. PHONE OFFER with qualifying NEW Lifeline and Affordable Connectivity Program enrollment only. Videos stream at DVD quality (480p). My Account. . BROADBAND DATA. Promotional FREE service and/or phone offers are subject to eligibility for ACP monthly service discount benefit. LITTLE ROCK, Ark. Limitations, AUP, and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. If the FCC announces that funding for the ACP has been exhausted, we discontinue our ACP service offers, or we determine you are no longer eligible for the ACP, we will notify you and your ACP benefits will end. Unemployment/Workers' Compensation benefits statement. entouchwireless.com/affordable-connectivity-program, Learn more about Lifeline and qualification, Click here to view the Paper Application options. Lifeline program participants are eligible to participate in ACP. All prepaid minutes and payments are generally credited instantly to a Verizon account. Why Register for MyEntouch? For Lifeline eligibility criteria and applicable terms and conditions, visit https://entouchwireless.com/terms-of-service/. Call us at 1 (855) 754-6543 or get instant answers. To confirm that your phone is unlocked, you can dial *611 from the device or call Verizon's customer service at 800-922-0204. In the event the ACP Terms and Conditions and the standard terms and conditions conflict, the ACP Terms and Conditions control. For more information about the ACP, you can call us at, https://entouchwireless.com/terms-of-service/, https://www.entouchwireless.com/affordable-connectivity-program, Certificate of Naturalization or Citizenship, U.S. government, military, state or Tribal issued-ID, which includes date of birth and/or Social Security Number and/or Tribal ID, U.S. Military ID cards (active or reserve duty, dependent of a military member, retired member, discharged from service, medical/religious personnel), Common Access Card (only if designated as Active Military or Active Reserve or Active Selected Reserve), Military Discharge documentation, which includes date of birth and/or Social Security Number and/or Tribal ID, Mexican Consular Card (Matricula Consular - 2006, 2014, 2015 and later versions), Claim number OROther consumer identification number, A decision about the participants monthly entitlement amount, Prior Years State, Federal or Tribal Tax Return, Unemployment/Workers' Compensation Benefits Statement, Divorce Decree or Child Support Documents, Veterans Administration Benefits Statement, Current Income Statement from Employer or Paycheck Stubs, The beginning and ending dates of the award or certification period; and. Monthly service benefits may be transferred to another provider subject to applicable regulatory restrictions. Box 105561, Atlanta, GA 30348). Apple iPhone 7 Plus Select Now Free Samsung Galaxy S9 Plus Select Now Free Samsung Galaxy A10E Select Now Free Apple iPhone 7 Select Now For more information about ACP, including plans & eligibility, visit entouchwireless.com/affordable-connectivity-program. The ACP monthly service and device discounts cannot be transferred to another household or individual. Which Is The Best Government Phone Service? - Retirement Savvy Limitations, AUP, and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. Apply Affordable Connectivity at AirTalk Wireless Browse our list of available free phones Totally free, no monthly bills, and free shipping. Lower speeds may affect audio and video streaming, access to certain websites and content, or the use of applications. Lifeline plans and benefits may be maintained without enrolling in the ACP. Certificate of Naturalization or Citizenship, U.S. government, military, state or Tribal issued-ID, which includes date of birth and/or Social Security Number and/or Tribal ID, U.S. Military ID cards (active or reserve duty, dependent of a military member, retired member, discharged from service, medical/religious personnel), Common Access Card (only if designated as Active Military or Active Reserve or Active Selected Reserve), Military Discharge documentation, which includes date of birth and/or Social Security Number and/or Tribal ID, Mexican Consular Card (Matricula Consular - 2006, 2014, 2015 and later versions), Claim number OROther consumer identification number, A decision about the participants monthly entitlement amount, Prior Years State, Federal or Tribal Tax Return, Unemployment/Workers' Compensation Benefits Statement, Divorce Decree or Child Support Documents, Veterans Administration Benefits Statement, Current Income Statement from Employer or Paycheck Stubs, The beginning and ending dates of the award or certification period; and. The ACP was launched on December 31, 2021, and replaces the Emergency Broadband Benefit (EBB) program. How to Switch Phone Carriers and Keep Your Number | WhistleOut Videos stream at DVD quality (480p). Customers can contact enTouch Wireless customer service by calling 611 or by calling the toll-free enTouch Wireless customer service number. Additional eligibility criteria are unique to ACP and do not qualify for Lifeline, including Pell Grants (current award year recipients), Free and Reduced Price School Lunch and Breakfast (including through the USDA Community Eligibility Provision), WIC Program, and income at or below 200% of the federal poverty level. The discount amount available to subscribers who are enrolled in the ACP after the transition period will be up to $30 per month. enTouch Systems - Lifeline cell phone service provider enTouch Wireless Pay As You Go Cell Phone Plans Lifeline Service You May Be Eligible for 100% FREE UNLIMITED DATA* Through the Affordable Connectivity Program - Coming Soon! If the FCC announces that funding has been exhausted, we discontinue our ACP service offers, or we determine you are no longer eligible for the ACP, we will notify you and your ACP benefits will end. Service plan-specific terms and conditions limit the amount of high-speed data included with each service plan. Copyright 2023 enTouch Wireless All Rights Reserved. Wireless service may also experience interruptions due to weather conditions, terrain, or gaps in service coverage. enTouch Wireless may cease, without notice, providing International Calling if it determines, at its sole discretion, any violation of our International Calling Limitations, Acceptable Use Policy (AUP), or other Terms and Conditions. EnTouch Wireless This is an active participant of Lifeline Assistance Program, which is powered by Boomerang Wireless. Company *. The discount amount available to subscribers who are enrolled in the ACP after the transition period will be up to $30 per month. There are no fees associated with this change. International calling is enabled for direct communications between 2 people; certain numbers (e.g. Pay your bill online Update your account information Coverage limitations of wireless mobile phone service may affect access to E-911 and/or 911 in the event of an emergency. Safelink Wireless. Plans including Unlimited Data may be placed on hold to confirm data usage complies with our Acceptable Use Policy (AUP) when the threshold outlined in the service plan details has been met. Service plan details are available at: https://entouchwireless.com/plans/ INTERNATIONAL CALLING IS LIMITED to voice calls to Mexico, Canada, United Kingdom, India, China, Vietnam, and South Korea only. This review was chosen algorithmically as the most valued customer feedback. Our standard terms and conditions, including the Acceptable Use Policy (AUP), also apply and are available at, . You deserve the best phone and the best service! Another official document evidencing the consumer's participation in a qualifying state, federal or Tribal Program. MyEntouch | Login | Index You must opt-in and choose an eligible ACP service plan. Unlimited does not mean unreasonable usage. Meets the eligibility criteria for a participating providers qualifying low-income program. Click here to enroll today to see if you qualify! BROADBAND DATA. Username Password Log In Forgot your username or password? My Account - Entouch Systems AUP and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. 2) You authorize enTouch Wireless to disclose necessary information that you have provided to third parties, or information that enTouch Wireless has obtained about your rewards account: (i) to agents of enTouch Wireless or its affiliates, such as independent auditors, consultants or attorneys; (ii) to comply with government agency or court . They offer a free government smartphone and sim card depending on your qualification. Failure to provide consent will result in your being denied the ACP service and/or the connected device benefits. ACP is a federal government program operated by the FCC. Customers on any Unlimited service plans using data consistent with the AUP may receive unlimited additional free data in 500 MB increments (at 256 kbps) for the rest of the monthly period by contacting Customer Care. Please visit our Missouri City location at 5777 Sienna Pkwy, Missouri City, TX 77459.