As the frontlines of Bloomberg, the customer support team must be equipped to understand (or at least be aware of) almost everything about the company, which means all the financial product lines and services, including the Bloomberg Terminal. You will be responsible for the installation, connection, hardware management and workflow support of terminal clients over the phone and via Bloomberg Instant Messaging. Are you passionate about working in financial markets and by the prospect of providing technical support for the world's leading financial professionals? to let us know you're having trouble. Decent selection of food, probably best in NJ; since covid, selection has been stripped down., Decent PPO insurance, no premium for the employee, and the spouse pay the minimum., Extended leave above and beyond that the state (NJ) mandates., Our teams unleash the power of information and technology to organize, understand, and improve our world. Eric Bradshaw - Sales Representative - Karl W Richter Ltd - LinkedIn You come to work with a purpose, understand what vitality means to a trader, are curious and take pride in being customer service driven. Use your LinkedIn account to access your profile: Understand, process, and manage fixed income data, Provide high quality customer support via email or chat, Contribute to various projects with a diverse team, Develop and increase fixed income knowledge, Maintain, improve and deliver accurate, high quality information for the Bloomberg Terminal, Assist our world-renowned client support help desk with escalated client inquiries, Meet deadlines, set priorities and logically tackle problems, Contribute insights and innovative thinking to projects and tasks outside of day-to-day work, Bachelor or/and Master degree in Business, Finance, Accounting, Economics or equivalent work experience, Effective project management skills and ability to prioritize tasks in a fast pace changing environment, Excellent written and verbal communication skills demonstrated in client facing environment, Prior experience / strong knowledge and understanding of the financial markets. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Would you like to review them now? You will be responsible for ensuring the timely receipt of invoices and cash collection. To protect your confidential information, the Bloomberg Terminal requires biometric authentication. All phone calls are routed randomly to any available representative globally based on the language. Were committed to building a diverse and inclusive workforce. Our 325,000 global customers.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. Bloomberg L.P. Customer Service Representative Interview Questions We give back to our local communities and work together to make the world a better place, donating our time, employee skills, company resources and the vast majority of our profits to bring about lasting change. Skip to Main Content. You will have the opportunity to champion your career across the company or further develop your technical skills within the Bloomberg Customer Support business. Average salary for Bloomberg L.P. I am still not perfect in handling difficult situations; still not sophisticated in building my career network; and still feel fearful about all the uncertainties in the future. Argentina +54-11-5280-7700: Australia - Melbourne +61-3-9228-8700: Australia - Sydney Bloombergs enterprise solutions build on the companys core strength: leveraging technology to allow customers to access, integrate, distribute and manage data and information across organizations more efficiently and effectively. View Steve Conley's business profile as Customer Service Representative at Bloomberg. This is a 30-minute, in-office job shadow with an existing Bloomberg Customer Support Representative. Bloomberg L.P. If you like to review them later, you can find them under 'Applications' tab in the 'My Profile' section. If so, join the Bloomberg Customer Support team, which is a key part of our Financial Solutions User Support business. Secondly, the company really cares about its clients. Si continas recibiendo este mensaje, infrmanos del problema Ability to start full time role on July 24th or September 18th 2023, Bachelor's degree or equivalent experience, Ability to provide outstanding customer service to clients through live, interactive media (e.g. As a member of our Customer Support team, youll provide 24/7 unparalleled customer service to our clients from hardware to software issues in more than 18 languages. Salaire moyen chez Bloomberg L.P. de Customer Financial Service Representative : 80 484 $. The average Bloomberg L.P. hourly pay ranges from approximately $21 per hour for a Customer Service Representative to $128 per hour for a Quant Researcher. excuses voor het ongemak. You'll never stop learningwe'll invest in your career, and coupled with our unrivaled approach to career development, we will help you expand your skills and opportunities in this role through project involvements. The estimated base pay is $66,404 per year. We believe profit and principles are not mutually exclusive. You will be joining a team of solution-finders, with a real passion for providing superb customer service in a fast-paced environment. Moreover, as automation continues to grow in the industry, we are adapting to understand our clients technological needs. You will first be onboarded with a Training program to build the foundation of Bloomberg knowledge. Refine search. Because the team covers three global regions and four time zones, we rotate shifts so I dont work at 2 am. The advantage of working like this is that it promotes innovation and efficiency. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Exciting. naar Interview Guide | Bloomberg Customer Support | Bloomberg L.P. Real-time data, unparalleled news and research, powerful analytics, communications tools and world-class execution capabilities. Highly motivated with lots of curiosities. Bloomberg Professional Services connect decision makers to a dynamic network of information, people and ideas. What. Bloomberg Customer Support is the right fit if you're professional, personable, intelligent and love to help people out. Position: 2023 Bloomberg Customer Support Representative - Italian Speaker<br>Bloomberg ignites the power of information and technology to bring clarity to a sophisticated world. los inconvenientes que esto te pueda causar. Wasif Ahmed - Customer Service Representative - LinkedIn From engineering and data science to sales and customer support, discover the work that Bloomberg employees perform and where your own skills and talents best fit. The process took 2 weeks. Working with critical information and highly sophisticated tools, we ensure the security of our clients accounts and data. Addresses a broad spectrum of needs, and/or concerns in a professional, friendly, and efficient manner. We understand what our clients do and the products they use, which allows us to quickly troubleshoot issues no matter where in the world they are. Bloomberg is a disability inclusive employer. post customer support representative email online interview.. 20220921 Or use your LinkedIn account to create and pre-fill your profile. Lamentamos | Saiba mais sobre as conexes, experincia profissional . While there are many things I want to share about Bloombergs culture, the ones I find most unique are its openness, action-driven practices and philanthropic efforts. We tackle our clients software issues, and we understand how it relates to their workflows and asset-class needs. The estimated total pay for a Global Customer Support Representative at Bloomberg L.P. is $103,530 per year. Passionate about learning, <br> understanding, analysing and dealing with data. As I reflect on my past 12 months at Bloomberg, I now have a better sense of this work life and even more what Bloomberg is like as a company, what Bloomberg customer service means, how it is done and what makes it exciting. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Get started with your Free Employer Profile, All Customer Service Representative Salaries, average salary for a Customer Service Representative is $36,184 per year in United States, The Ultimate Job Interview Preparation Guide. Fabio Freitas, CSM - Technical Support Representative - LinkedIn Bloomberg L.P. Customer Support Representative Interview Questions enviando un correo electrnico a If you do not have access to your Terminal, we encourage you to submit a request for support on our. With over 19,000 positions in 176 locations we offer a world of opportunities. What my first year working in Bloomberg Customer Support meant for me As a Bloomberg Customer Support professional, you have two critical focus areas: to provide superb customer service to a broad range of clients and ensure the fast and effective management of various client workflows and hardware/software issues. As a Bloomberg Customer Support professional, you have two critical focus areas: to provide superb customer service to a broad range of clients, and ensure the fast and effective management of various client workflows and hardware/software issues. Use index data knowledge to provide first-class customer service. Customer Service Representative Interview Questions Updated 2 Jan 2023 Find Interviews To filter interviews, Sign In or Register. Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world. Well use the information you provide to help us get in touch with you to align your expertise with our opportunities and better direct our conversations. Through our professional training program we will make sure that you are ready to provide outstanding customer service to Bloombergs 325,000 clients and 19,000 employees and youll never stop learning and developing your career. Learn more about the people youll be working with, how we help you maximize your career potential, and the culture and benefits that make Bloomberg a special place to be. phone, messaging, etc. 67 jobs - Page 1 of 5. Bloomberg Customer Support is the right fit if youre professional, personable, intelligent and love to help people out. The program takes place in our London office. But thats Bloomberg. Estimated $112K - $142K a year. 4 Companies Supporting Their Latinx Employees During National Hispanic Heritage Month And Beyond. Wir entschuldigen uns fr die Umstnde. Two critical aspects. The Global Customer Support team operates out of the Bloomberg New York, London, Tokyo, Hong Kong and Singapore offices. If you would prefer to discuss this confidentially , you can get support from our disability partner EmployAbility, please contact +44 7852 764 684 or info@employ-ability.org.uk. Bloomberg is a global information and technology company. function CACS check corporate actions. Some related job titles areCustomer Service Specialist salaries with median pay of $41,669,Customer Service Associate salaries with median pay of $38,241,Call Center Representative salaries with median pay of $35,971,Financial Services Representative salaries with median pay of $59,658. We apply problem-solving skills to identify innovative workflow efficiencies, and we implement technology solutions to enhance our systems, products and processes - and all this while providing platinum customer support to our clients. Bloomberg L.P. Customer Support Representative Salaries in Wath upon Bloomberg ignites the power of information and technology to bring clarity to a sophisticated world. Are you passionate about working in the financial markets and by the prospect of providing technical support for the worlds leading financial professionals? Customer Support Representative employees in Hoddesdon. If so, join the Bloomberg Customer Support team, which is a key part of our Financial Solutions User Support business. Our Bloomberg Customer Service representatives can be involved in mentoring, recruiting, quality control and idea generation. Life at Bloomberg is many things, but it is never dull. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. Bloomberg L.P. Customer Service Representative Interview Questions As a Bloomberg Customer Support professional, you have two critical focus areas: to provide superb customer service to a broad range of clients, and ensure the fast and effective management of various client workflows and hardware/software issues. I interviewed at Bloomberg L.P. (London, England) in Mar 2022. Si continas viendo este mensaje, Based on 35 salaries posted anonymously by Bloomberg L.P. Customer service is available weekdays from 8:30 am to 5:00 pm ET.