We analyze millions of used cars daily. He ordered Walii to move his car, he was clearly upset that he was caught in a lie! High Quality Pre-Owned Vehicles in Arlington, VA, Visit us at: 1105 N Glebe Rd Arlington, VA 22201. After everything with the vehicle checked out, I went to speak with the managers Walter and Alberto who made the process of purchase smoothly and quickly. View all hours. Making you a happy customer is not their goal!! 2019 LAND ROVER RANGE ROVER SUPERCHARGED Shopper, They were pretty good with customer service and the car prices where average, Pretty good. Beat local competitors. By continuing to use this website, you agree to UniCourts General Disclaimer, Terms of Service, Wondering if a report is missing? On March 16, 2018, Friday, I visited Pentagon Credit Union. CARFAX does not have the complete history of every vehicle. Grow your business. I have brought this up to my team and we will be working on improving our sales experience. He was able to find the exact vehicle in my video and made sure that everything was covered at the best price. Those sold cars are still being advertised. 6. He knew nothing about the car so i should have known he knew nothing about anything else either. Bait and switch tactics, not one car pictured I was interested in was available. All rights reserved. YOU HAVE BEEN WARNED! Can be upwards of $3000.00 On top of vehicle cost. Child safety. We inform our customers with the most accurate information we have at the time. See if you can save on car insurance on KBB.com, Pre-qualify for a car loan with no credit score impact. (703) 214-3598. Also I defined that in 2017, the car was involved in an accident. Patients made into prostitutes and sex slaves, bilking insurance companies out of millions, Sac_County Iowa Prosecutor Ben Smith pays $750,000 to settle Ripoff Report 1983 civil rights lawsuit.. Federal Judge stops prosecutors abuse of power against ED Magedson Founder of Ripoff Report. BUT MIRACULOUSLY, HIS NAME IS ON MY CONTRACT AS THE PERSON WHO SOLD ME THE CAR. On April 3, 2018 I got a bill and welcome letter from Ally Financing. They did not have the car I requested online available. BBB Business Profiles generally cover a three-year reporting period. When I told MIke it was his car and he should have the vin right there, he mumbled something incoherent and then hung up on me. There was a problem with your loan.". It was not discussed. The Merlex Auto Group Way. Good. https://www.merlexautogroup.com Safety status. Public Records Policy. Abundance Media Group AMG Abundance Media Group is a fraud and corrupt agency. Both the Pentagon Credit Union and Ally bank were notified that the car returned to dealership MerlexAutoGroup and that the transaction is fraudulent. Dont sign the sold as is be careful! Gave me numbers on the phone. He wanted me to take it to his mechanic, i felt more comfortable taking it to Lexus to find out what's wrong. "Mike" told me that they no longer wanted to do business with me. It is $18,965 On March 16, 2018, Friday, I sent e-mail to dealership MerlexAutoGroup in which I request to cancel the purchase deal. Dont click on those slick Ads! Although the manager Walter swore, that the car was clean. Merlex Auto Group. Search listings from Merlex Auto Group in Arlington, VA to find the right vehicle for you. :$6K . He was very knowledgeable, thorough, kind, and most importantly very honest. They have hidden fees. The Purchase Documents set is thinner by 1/3. (I checked it by calling to Arlington police department). Got a particular new car in mind? You will be sorry. This rating includes all reviews, with more weight given to recent reviews. They immediately treated me like family, and took their time to give me a tour of the vehicle and a thorough test drive to make sure it was running fine. Write a Review. 1105 N Glebe Road, Arlington, VA 22201. plenty of opportunity to grow depending on what you would like to do. I was scared that they will break my doors, windows and home stuff. They gave me a different one that needed new Brakes and tires. Over 90,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. Merlex Auto Group. It was approved. I signed the pages where the employee pointed with a finger. Sales. Great deal, I thought. 10 stars!!! Completely Dishonest and Fraudulent!!! Who is ED Magedson - Founder, Ripoff Report. Reviews. This is IMPORTANT! We were going to drive 2 hours together to see them. As the possibility for human data entry error exists, we apologize for such errors in advance and disclaim any liability for inaccurate information on these pages made as a result of typographical and/or unintentional mistakes and errors. Poor professionalism from sales person I received, good selection of cars but also in poor condition (no gas, flat tires), unreasonable dealer fees. apparently, MERLEX ATTEMPTED TO GET LOANS ON TWO DIFFERENT VEHICLES THAT WE WERE UNAWARE OF! For more specific results for "merlex-auto-group". From this document I defined the total selling price for the car. After I contacted the dealer on their 2014 Mercedes E-350 4 matic with the Amg package their price went from 10,996 to 14,996. Initially I showed him a car that Id settle for but wasnt in love with. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. Overview Reviews (235) Inventory (150) price inspection communication buying experience scam professional truck unprofessional. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages, NAACP IMAGE AWARDS-Carol Alexander - Television + Streaming and Podcast Coordinator, Stephen Komorek API International Group Investigators, Matthew Paul Lee - World Wide Consulting Group, Neptune Auto Transport LLC - Ibrahim Salah - Thief - Fraud - Scammer - Very Unprofessional. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. Salesperson Zaki Hairat drove the new car to my house. 1105 N Glebe Rd, Arlington, VA 22201 United States, https://www.merlexautogroup.com/index.shtml. Called in. The final on road price was 10K higher. UniCourt uses cookies to improve your online experience, for more information please see our Privacy Policy. 1 mile away. After discovering THOUSANDS OF DOLLARS worth of problems, Ramil proceeded to not answer the phone and send me to voice mail. Merlex Auto Group is open Mon, Tue, Wed, Thu, Fri, Sat. I get it that they have a number in mind but the market is going against them v-a-v value.they should seriously entertain "low ball" offers. I am beyond grateful for this business for making this possibility of driving off the lot with a beautiful X6 possible. Consumers love to do business with someone that can admit mistakes and state how they made improvements. They Will tell you the vehicle is there when you contact them and when you drive 2 hours to get there.. its not there or was just sold. Great selection of cars they play extremely fair and honest and they get you the best loan possible out there Walter gave me the best experience with buying my first car. Ally bank gave me the reference number. On March 19, 2018, Monday, I returned the car and the car's key to the MerlexAutoGroup, to their selling place at 1105 N. Glebe Rd, Arlington VA 22201. Unlawful and unprofessional. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! Was told I signed sold as is and that I didnt purchase warranty. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. Very responsive!! I decided to go back and read some of the reviews more closely. Overview Reviews (235) Inventory (150) Merlex auto group is top tier! Off course Nothing! Lebanon Missouri, carla sheila carrillo coz Lorena Zully Bullon Coz ida Mirella coz Bonilla They are Make me m San Juan de Lurigancho Lima, GEICO AUTO INSURANCE GEICO Auto Insurance Refuses to Honor their Policy Obligations Promptly Macon GA, NAACP IMAGE AWARDS-Carol Alexander - Television + Streaming and Podcast Coordinator NAACP, NAACP IMAGE AWARDS, Carol Alexander - Television + Streaming and Podcast Coordinator OF NAACP IMAGE AWARDS THIS COMPANY DOES NOT SUPPORT BLACK CREATORS! I said I was not pleased but sh-t happens. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Merlex Auto Group Instagram September 02, 2018 merlex auto group instagram Job. I ha ve never met Walii before this day! Grace told me to contact Mike ASAP so I did. We're looking for a results-driven Sales Representative to actively seek out and engage customer prospects and preferably bilingual English/Spanish to join our sales team. Upon finding out, I went to their mechanic to retrieve the car i put money down for 2 weeks ago. I could not eat, walk, think. The cherry on top is the wash and detail they provide as you are preparing your paper work. Sales (571) 200-0879. FRAUD ALERT:. ( I spent many years as a manager in the car business, so this is not assumption) If they dont have those options they are either leaving money on the table with incorrect book outs, making customers put down money unnecessarily, or they are giving inaccurate and fake book outs to the banks which if that were the case, they would be in a lot of trouble. Drug Rehab Deception Addiction Treatment Industry Rocked By Fraud & Abuse. 2. We've either got it - or we can get it. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. It may not be copied without the written permission of Ripoff Report. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. The contract legally bound you to the terms and conditions contained thereinyetyou didn't even bother to READ what you were agreeing to! Established in 2014. Merlex gave me a great experience. I spoke with substitute manager for that day Ray Kandahari. Etta cost are not listed in ads or on their website. Absolutely incredible!!! CARFAX Vehicle History products and services are based only on information supplied to CARFAX. Buy at your own risk!! February 2022 check engine light comes on again. Merlex Auto Group's headquarters are located at 1105 N Glebe Rd, Arlington, Virginia, 22201, United States What is Merlex Auto Group's phone number? Estimated amount consumers saved since 1997: $15,590,010,907. On Monday 6/21/21 I made an appointment with "Mike" for a test drive for Wednesday at 1pm 6/23/21. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. BBB Business Profiles may not be reproduced for sales or promotional purposes. All business will get complaints. In the original write up they said that the car ran perfectly. Customer Reviews are not used in the calculation of BBB Rating, Need to file a complaint? They have the best inventory of lux cars. At that time Ally bank had not yet receive a contract from the dealership, but they guaranteed that upon receiving they will cancel financing. I got information about financing: Amount $20,263; 72 months, $328.99 monthly payment, 5.2% rate. which was weird because I dropped of the car. They are hard to deal with and VERY unprofessional!! WARNING! Okay, so here is my HONEST testimony and FEEDBACK of dealing with MERLEX Auto Group!!! The salesmen are very professional and told us everything we needed to know about the, We bought our Lexus RC350 from Merlex on 5/10 and the, Yelp users havent asked any questions yet about. Merlex Auto Group. 2 months ago. Hamilton Ontario, Aaron Blumenfeld Joanna Blumenfeld, Leon Blumenfeld, Stephen Gross, Michael Lax, Joshua Dias, Michael Harari, their Barbados companies Panama Verde Inc, Panama Azure Inc, and their Panamanian companies Chirican Development Corp, Panama Verde Chica Bay SA, Inmobiliaria Quebromar SA, Boca Chica Hills 1 SA, Eco Geo Co Inc. Failure to pay due wage, failure to pay residential constructions management fee(two houses), Denying employees social security protection and labor rights, breaking arbitrarily four valid commercial contracts, unfair dismissal. This rating includes all dealership reviews, with more weight given to recent reviews. I would love to see how they are booking their vehicles to the bank. Corporate Advocacy Program: How to repair your business reputation. |. He spent 75% of the time i was there with me. A police officer agreed to call to dealership MerlexAutoGroup and ask to provide me with Bill of Sale at least. Merlex Auto Group. They told you where to sign, and you just blindly did just that and now you come here to cry and whine over what YOU got YOURSELF into! Before leaving, Ray gave his number, stating "Any issues, just let me know! Merlex Stucco Inc. has agreed to make home repairs to settle a class action lawsuit that alleged the company's stucco was defective or contained impurities that led to it having the appearance of rust. WE FINANCE EVERYBODY - Call Our Sales Department For More Information. Website. Advertisers above have met our This time I decided to take to ******** dealer. Ripoff Report has an exclusive license to this report. !! They outsource all of their work to Philippines who do not know the basics of the English language. READ: Foreign websites steal our content, Click Here to read other Ripoff Reports on Merlex Auto Group. N/A. Thank you for bringing this to our attention. We're sorry that the vehicle you were interested in was sold from the moment you first inquired to the moment you showed up at our store. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. Sadly, the first salesperson advised me that the vehicle was sold the next day. strict standards for business conduct. and why? The car I made an appointment to see and drove 90 minutes for was not on the lot. Some of the employees are rude and not helpful. Otherwise they will come to my home and make to me bad. He asked me what I wanted in a car and I showed him a video of the car I really wanted to see if he could get close to that. 72 Verified Reviews. I canceled the financing by phone with the Pentagon Credit Union and with Ally bank. BBB Business Profiles may not be reproduced for sales or promotional purposes. 40 minutes later I completed a fiancial form. Well guide you through the process. Diagnostic revealed there was $10,000 worth of mechanical work needed for a car Ray sold me 2 days ago, one he assured was perfectly okay. I was contacted, via e-mail once, and once only!!!! That following morning, the diagnostic was done and Ray no longer picked up his phone, instead of answering, he constantly sent me to voicemail! Terrible experience with them. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! Easy Apply. THAT NIGHT, lights appeared in the dashboard. Use the CARFAX search as one important tool, along with a vehicle inspection and test drive, to make a better decision about your next used car. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. I have text messages as proof!! They told us the car moved to another dealership. International Association of Better Business Bureaus. I asked both of them for a copy of a window sticker or a list of the option packages since no packages were listed. I was very scared that they will frighten my daughter and neighbors. Arlington, VA. The sals person was nice but this dealership runs some kind of scam. Visit Merlex Auto Group. We offer: After i emailed and showed proof of what was going on, The VA police gave me 4-5 VA agency numbers to quickly start an investigation have them looked into! *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. I did not check the completeness. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other dealership in Arlington. The process was stress free and pleasant. And of course, they tried to up sale me another auto on the lot. They said that everything was already discussed and I should just sign what was discussed. If you have ever bought a vehicle before and know how it should go, or, if you have an IQ over 80, don't deal here, especially with Mike. Walii jumped out his car after blocking me in yelling "weve been looking for this car FOR WEEKS!". Luxury cars, latest trends, lifestyle posts, inventory -- #MerlexLife Get more reviews from your customers with Birdeye. If I could give this business zero starts, I would. There is a very scary word "balloon on the 3-rd page of the Buyer Contract. Don't waste your time! Directions However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. July 21,2020 check engine light came on. Completely Shady, especially Ray the owner. This profile is powered by Birdeye. All business will get complaints. I Talked with a sales person who handed me the set of keys and walked away. Compare pay for popular roles and read about the team's work-life balance. 5 hours later I received a random text from a different sales rep asking how my test drive went. The case status is Other. THIS IS FRAUD! File your review. REBUTTAL BOX Playing doormat and just signing whatever they said without you even bothering to READ what you were agreeing to is what caused all this. Hiding negative complaints is only a Band-Aid. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Little did I know, for him, it was a phone call away! Why Ripoff Report will not release author information! Two Classes of consumers are eligible to make claims in the Merlex stucco settlement. Price of the car is $14,966. Read more reports about Merlex Auto Group. Job closed due to COVID so I hardly drove car after that fixed! They definitely give you the star treatment here! they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! Easy, done. 3.7. Poor service, 2018 CADILLAC ESCALADE ESV PREMIUM LUX Shopper, I did not like that the price Changed after making a deal the deal changed from taxes and shipping charges ,to a complete Price change did not enjoy the experience with this company. 30 minutes later the sales person asked for an additional minor piece of information. It's been two days, I have not heard from him since. You name it they have it. Purchased 2015 ******** **** ***** July13 2020 during COVID. 1. if you can, stay away from these frauds! He couldn't talk then so I got a return call 5 or 6 hours later. Copyright 1997-2023 Ripoff Report. I submitted an application to police. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. I will be notifying Truecar about their shaddy sales practice, 2017 MERCEDES-BENZ GLS 450 4MATIC Shopper. BBB reports on known marketplace practices. Merlex Auto Group Dealer committed a fraudulent deal selling me a car. What the BBB has done to consumers for over 100 years is one of the many reasons why Ripoff Report was created. Consumers want to see how a business took care of business. Was clean and in great condition. It's only been two days since my initial visit to Merlex. I have bought over 20 cars in the last 18 years. (I was looking for financing for my daughter, starting April 1, when she starts her new job). This business is unclaimed. The manager of Ally financial told that now I owe money to Ally bank because they have already sent money to the dealership MerlexAutoGroup. Also he said that the total due is about $27,000. Now please pay attention to this the fraudulent actions kick in!! I called "Mike" again to complain - was told in so many words "too bad we can do that" to which I responded that there are laws against this sort of bait and switch. Where do I begin all I can say is dont judge a book by its cover, I am single mother that came here with challenging credit these guys got me the best rate and best monthly payment anyone can they play extremely fair and dont take advantage of anyone they will make sure your satisfied to the max all across the board and Walter hes an angel he made sure I was taken care of and he also fed me to make sure I was making the right decision and he gave me an offer I could not refuse. Established in 2014. Than hung up on me. Please teach how to cancel this Certificate of Title. The saleman told us that they had the car for 140 days, had $2K in the car for detailing and oil changes, and would not honor the Truecar price I was sent, this after telling us how great the car was and that if we didn't buy it he would. The manager of Ally financial said that I should pay, otherwise they will apply a late fee. I have a video record of it and a witness. Server location. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. 4. Advertisers above have met our Directions. 235 Reviews. seeing that i was aware of their actions, I then preferred to take to my personal mechanic Wednesday, then drop at their mechanic to fix on Thursday this is TWO WEEKS AFTER PURCHASING THE CAR! Safe. Specialties: High End Used Car Sales. It is $18,965 On March 16, 2018, Friday, I sent e-mail to dealership MerlexAutoGroup in which I request to cancel the purchase deal. Two weeks after Merlex asked us to PAY $4500 down and sign on the dotted linw.