The staff at the Excellence Riviera Cancun do everything they can to keep you entertained throughout your stay. SUITES BREAKDOWN QTY Junior Suite Spa or Pool View 194 Junior Swim-Up Suite Spa or Pool View 74 Junior Suite Ocean View 10 If you want a specific liquor, just request it. Having stayed in the slate of resorts that the Excellence group has in this region. The Mole was ok, but honestly, we felt like this was something that we could do a better job at in our kitchen and we are in no way chefs. This is how each of our Cancun and Riviera Maya resorts did in 2022. To avoid international calling on our phones we contacted the front desk to ask if can use the room phone. They absolutely did their best to clean it each and everyday. We visited UNICO 2 years ago, very similar all inclusive pricing, with outstanding food and good alcohol selections. The driver was friendly andWe never leave reviews, because all the other great reviews are true about this place. We also use third-party cookies that help us analyze and understand how you use this website. The service is great, and the grounds are beautiful. Yes, Wi-Fi is included and is available throughout the resort. It would be nice to have some fans to help with sweating, but not that big of a deal. 24,051 reviews. A world of exciting flavors awaits at Excellence Riviera Cancun, where ten of the best restaurants in the Riviera Maya await. 13K views 6 months ago EXCELLENCE RIVIERA CANCUN This video is for informational purposes based on our recent trip to ERC in July of 2022. The Excellence Collection is recognized for achieving superior quality in appearance and maintenance of our properties and facilities, just as many other attributes that enable us to provide the supreme Luxury all-inclusive experience. Claim your listing for free to respond to reviews, update your profile and much more. It can be hit or miss. They are friendly and helpful at all times. On average the Riviera Cancun location comes in around 10-15% cheaper than the adults-only resorts in Playa Mujeres. We tend to have pretty high standards and they were all exceeded. A szllshelyen (Excellence Riviera Cancun All Inclusive - Adults Only) . Unfortunately it makes enjoying frozen drinks a little bit of a problem. Perched above the pool overlooking the ocean, this is a picturesque spot to grab a bite to eat. Also, the liquor choices are really bad. 0:00 / 16:36 Intro Excellence Riviera Cancun Review | Cancun's BEST All-Inclusive Resort The Map Pinners 2.85K subscribers Subscribe 284 Share 32K views 11 months ago CANCN We're finally. Check-in time is from 3 pm onwards, while check-out is at 12 pm. The resort in general is a little older, so if you are looking for a resort with a modern aesthetic this probably isnt the place for you. The resort has everything you could imagine for a relaxing getaway. Our first stay in 2019, Playa Mujeres was 5-stars all they way. Add to that the drinks available in the mini bar in your rooms as well as the bottles available for your own consumption. We also noticed that there was a large volume of staff working throughout the resort. There is certainly no lack of bars on hand in this resort, so a cold drink will always be within reach. Its a simple fix I will remember for all future trips. The resort is beautiful and so well maintained. Wedding planners, along with wedding packages and honeymoon packages are available. We estimate they took away about 25% of the pool chairs and restaurant seats. For people who like to half float, half walk, it wasn't really possible.The water was maybe three feet deep if not lower. These cookies will be stored in your browser only with your consent. Other than requiring masks the Cancun airport was operating like it always has. Over the years, The Excellence Collection has been working hard to replace the standard forms of power in our Mexican resorts with pure green energy. We really cant fault the resort for its cleanliness. My Wife and I spent a week for our honeymoon. However, the food is below average. Cancun hotel zone, PDC, Playa Mujeres, Isla Mujeres??? Package deal Contact accommodation for availability. Tennis courts, an area for beach volleyball, pool tables, ping pong tables. My husband and I stayed at this resort for a week for our 20th anniversary and we were completely blown away by all of it. Our 4th getaway to the Excellence Riviera Cancun. Also on offer is an extensive range of Alcohol, including a number of premium liquors that arent available in the other bars. Which popular attractions are close to Excellence Riviera Cancun? Kind of a let down. They decorated our room on our anniversary and on our final day they brought us beautifully decorated coconut drinks, fruit tray and decorated a mat near our beach chairs with sand art - AMAZING! The only downsides were those completely out of the Excellences control: seaweed and the commute back to the airport. Cancun Tourism Cancun Hotels Cancun Guest House Cancun Holiday Homes Cancun Holiday Packages Cancun Flights Cancun Restaurants Cancun . Federal 307 Chet-Pto. Be Ready to be Blown Away! We look forward to welcoming you back soon and have another opportunity to pamper you with our superb service. The driver was friendly and spoke good English. Dear guest,First of all, we would like to thank you for your recent stay at Excellence Riviera Cancun and for taking the time to share this review with other travelers.We are very delighted to read that we were able to exceed your expectations in all areas we pay attention to, and above all our attentive staff who made your stay more comfortable. The Excellence Riviera Cancun is a strong offering. The restaurant was aesthetically designed in a minimalist Japanese vibe and the food was really good quality. The bartenders are great and fast. Normally, the evening entertainment is not our cup of tea, but after a few drinks, we can get on board. They no longer give you menus at the restaurants, probably for safety. Does the Excellence Riviera Cancun offer a shuttle service from the Airport. However, guests are not required to wear a mask anywhere, but there is space available everywhere. I am willing to put up with the inconvenience during these strange times, but I hope it is not a permanent change. Below, we explore the various types of crime in Cancun and what you can do to stay safe during your visit. When we called the airline, we were told by the system it was a 2-3 hour hold time as expected with weather issues. Amazing resort, unparalleled service, and some tips before you head out. Excellence Riviera Cancun: Top Notch. The food on offer is basically an amalgamation of all of the other restaurants on the resort plus all of the typical buffet options such as an omelet and burger station. The front desk asked for the number and informed us they would call for us. The famous Chitzen Itza is just a few hours away and is well worth a visit. Actually I can't decide on where I want to stay or should stay? I thought that would annoy me, but it was not an issue at all. We estimate they took away about 25% of the pool chairs and restaurant seats. The test was fast and easy (its the stick in nose test). The swim up suites are perfect. Pools are warm. He made it so fun! All the house wine is the same at every bar and restaurant and it's really bad. Bottles of spirits are also included in your room. Prepare by getting your name on the books and grabbing a drink, or two. Many people bring their own insulated drinks with built in straws. However, the shuttle driver made this long drive enjoyable, conversational, and still a positive experience. It is just a slight reduction that you wouldn't notice if you haven't been there before. This Greg Norman-designed course was the first course in Latin America to stage a PGA tour event and has a recurring event every October, so you know the course is legitimately good. Toggle Excellence Riviera Cancun. Something new, they now take your picture at check-in, probably for security reasons. The front desk already had our test scheduled based on our departure time when we checked in. If seafood is your thing then this is the restaurant for you. Yes, parking is available for guest and it is complimentary. Youll be escorted to your room and your bags will be with you momentarily. We talk about changes to the resort, our experience. This is an adults-only resort, so if you were planning on bringing the kids, you may need to think twice about this resort. Excellence Riviera Cancun is a luxury adults-only resort located in the Riviera Maya area of Cancun. We ordered the Mole and the Buro Callejero and they were both bland and under seasoned. He had a cooler of snacks, soda, and beer that made the quick drive even that much more relaxing. All the activities were well done, but out of the pack Gonzalo and Julio were on top. While this is a nice reprieve, the numbers remain concerning. Whats included in the all-inclusive package. We started off with bloody marys in the morning and progressed our way through a variety of drinks throughout the day. However, this time the staff helped us out with their amazing dedication more than usual and thought thanking them with a review was necessary. Taxes and fees that are shown are estimates only. We're in Mexico - there's no reason to have bad tequila at the bars. Excellence Riviera Cancun - Adults Only All Inclusive is an all-inclusive property. Speaking of buiding, we stayed in 7065 - noise level is about a 8 until after 11pm. Throughout the day there was a slate of events on from table tennis tournaments to cooking classes there are an array of things to keep you occupied throughout the day. The local town of Puerto Morelos is right next to the resort and definitely worth a visit. You will be greeted with a glass of bubbly and youll be checked in, in a matter of minutes. https://www.excellenceresorts.com/cancun/excellence-riviera-cancun/ Bike ride is a great escape from this great escape. We were not ashamed to take any unsupervised float we found if we needed it. When you actually compare it to its sister hotels in Playa Mujeres you can actually look at this Excellence resort as being competitively priced. Conveniently located restaurants include Mem AL Mare, Boquinete Seafood & Grill, and Layla Restaurant. Can't complain about eating next to the ocean with chips and guac. We had the very best time at this resort. The Mahi Mahi Skewer on the lunch menu was top class. And here is the next complaint in our review. The beautiful Cancun weather takes care of the heating of the pools for the rest of the year. The. We could comfortably stream videos and make video calls without dropping. At the time we got an all-inclusive package including flights and transfers for around $3,000 USD. Excellence Riviera Cancun Carretera Federal 307 Chetumal-Puerto Juarez KM 324 -342 Manzana 7, Lote 1, S.M. We worked out our new flights and needed to change our airport transfer. Restaurants: - Breakfast Buffet: There is plexiglass between you and the food, so the workers fill your plate for you. The Excellence Club represents the ultimate in luxury, privacy, exclusivity and service. You'll start with the ruins, where a local guide will show you around, followed by a trip out to the cenote in the middle of the jungle. If you are looking for a closer option then your best bet is the Moon Palace golf course which is located a 20-minute drive from the resort. All the restaurants are very average. Ensuring proper protocols are in place. The list of choices means there is something for everyone If you are expecting the equivalent of a five star meal at a limitless all inclusive in the Caribbean, you will be disappointed. We have been to various Excellence resorts multiple times before, including this one, and they are always amazing. Infinite Excellence, for Adults Make our Riviera Maya All Inclusive resort your adults only home away from home. COVID Safety: We are vaccinated, so felt safe traveling. Six meandering pools wind through their grounds. New Health & Safety Protocols; The Excellence Collection. Excellence Riviera Cancun - Adults Only All Inclusive 9.4/10 Exceptional See all 1,000 reviews Popular amenities On private beach Pool Free WiFi Breakfast included Parking included All inclusive Carr. Due to the spread-out nature of the beach, this was our go-to spot for relaxing throughout the day. Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. Fun and tasty. We booked an excellence club 2 story room both times, excellence club is the adult only building. Located between the lush jungle and the turquoise sea, it features redesigned rooms and suites that honor Mexican artisanal traditions . Excellence Riviera Cancun, Riviera Maya: See 24,099 traveller reviews, 26,432 candid photos, and great deals for Excellence Riviera Cancun, ranked #2 of 47 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. There are several restaurants and none disappoint. Like most all-inclusive, there is a wide selection of evening shows and entertainment on offer. It is a very positive change when you see how much trash ends up in the ocean. Excellence Riviera Cancun. If youre looking for the most secluded and quiet spot then we recommend asking for a room in building number 8. It is mandatory to procure user consent prior to running these cookies on your website. Please, receive our warmest regards from The Excellence Collection. We were lucky to get one for the end of the week. Its between the areas of Playa Del Carmen and Cancun town. This year we went with friends who did not upgrade to the excellence package and realized there was absolutely no difference in service. As the water is pretty choppy. Check-in: They have added plexiglass at the counter (and everywhere else) for obvious reasons. Everyone is expected to use their phone with a downloaded app to see the menus. This website uses cookies to improve your experience while you navigate through the website. From the service to the food and the amenities on offer, this place is the perfect spot to unwind and relax. When they reached a person they would pass it thru. We promise to congratulate the staff, especially those you named on your behalf for their contribution to your wonderful experience whilst in our property. Thank you to the Excellence and your phenomenal team for the wonderful trip and exceeding all expectations! They made our stay so much more special. Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as your vacation destination and for taking the time to write and share your feedback with other travelers. No sign of any Mexican Food like you would expect to be available? The check-in process is really a spectacular sight to be seen. That said, there are unique dangers with being in Cancun, like the small risk of violent crime, and alcohol-fueled violence because of the party crowd. 0.2 miles from Excellence Riviera Cancun Free Wifi Free parking All Inclusive Ocean Coral & Turquesa View Hotel 20,325 reviews 0.6 miles from Excellence Riviera Cancun Free Wifi Free parking Visit hotel website Top Rated All Inclusive 2022 Desire Riviera Maya Pearl Resort View Hotel 2,592 reviews 0.9 miles from Excellence Riviera Cancun Free Wifi If youre looking for privacy, this is the room type for you. It is just a slight reduction that you wouldn't notice if you haven't been there before. Please, receive our warmest regards from The Excellence Collection. Juarez, Puerto Morelos, QROO 1-844-663-2269 Price Guarantee Get more as an Orbitz Rewards member 4.6 out of 5 "Excellent!" If youre not too fussed about the price of the treatments. This is the first time pool temperature has ever been a problem, and is likely related to the low levels. Entertainment & Activities There is entertainment all day and night at Excellence Riviera Cancun. Visit hotel website. Every day, fresh fruit in our room, small snacks at night. Just have the paper results ready at flight check-in at the airport. I own restaurants and am well aware it's easy to find cheap wine that doesn't taste bad. Juan at the martini bar is the best bartender. 7, Lt. 1, SM 11, Puerto Morelos, QROO, 77580 View in a map Explore the area We went to the concierge and they printed out results for us, which they already had tied to our room. Federal 307 Chet-Pto. Please, receive our warmest regards from The Excellence Collection. Stocked Mini-bar with all of the goodies you could ever need. It remains our goal to be able to make all of these resorts run on 100% renewable energy that is green and clean. Just remember to speak a little louder and clearer than usual and that overcomes the issue. Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun to vacation and for taking the time to write and share your opinion with other travelers. The airport/airlines recommend an App like VERIFLY to upload your results. Yes, dry cleaning and laundry service are offered to guests. Before you go, Id recommend downloading the Excellence app. We are very delighted to read that we were able to exceed your expectations in all areas we pay attention to, and above all our attentive staff who made your stay more comfortable. Transfer - Our reservation directly with the resort included round trip transfer using Seasons Tours. Book Excellence Riviera Cancun, Puerto Morelos on Tripadvisor: See 24,104 traveller reviews, 26,432 candid photos, and great deals for Excellence Riviera Cancun, ranked #2 of 47 hotels in Puerto Morelos and rated 4.5 of 5 at Tripadvisor. There are several large groups of single men in their early 20s and it very much gives a frat/college party vibe to the resort. The staff speaks multiple languages, including English and Spanish. The other downside to the beach is that the staff are constantly battling an accumulation of seaweed that washes ashore. If youre into premium spirits and liquors and plan on drinking a lot of these then the Excellence club might be worth it. The service, the food, and the activities/room were all more than we could have ever hoped for. We did the upgrade because we were incredibly impressed by the extras when visiting Playa Mujeres. Please see our partners for more details. Secrets resorts All your questions answered! Room rates include meals and beverages at onsite restaurants and bars. Spa is really good as well. It has been a pleasure having you with us and we look forward to seeing you back soon. The spicy red sauce that was described to be in the Buro Callejero has zero kick which was disappointing. The resort is beautiful. Necessary cookies are absolutely essential for the website to function properly. 15 minutes from the airport. Own or manage this property? Excellence Riviera Cancun is a luxury adults-only resort located in the Riviera Maya area of Cancun. Also a side note - beds and pillows very uncomfortable. That works for most people, but we go on vacation to away from the world. Each morning we were greeted and personally escorted to our beach chairs, staff knowing our names, bringing us drinks, snacks, very attentive. Its a must-try if you like Asian food and was our favorite restaurant on the resort. The resort was impeccably clean. The level of service and attention to detail was unparalleled. This was slightly disappointing for us and seems to be a common trend throughout the Excellence chain of resorts that they miss on the local offerings. Cancun. Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as host of your holiday destination once again and for taking the time to share this review with the TripAdvisor community. We were able to get a covid test at the resort to return to the US. (They would spray our sunglasses, bring us small bites, refresh drinks, bring towels, the customer service was amazing and endless. The only downside which was no fault of the resort was the seaweed. The entire staff at the resort wore masks the entire time. By the end of day one, Jorge who was looking after us by the pool knew our routine of drinks order.

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